Customer Service Team Member

2 weeks ago


Mount Waverley, Victoria, Australia Woolworths Full time
About the Role

We are seeking a Customer Service Team Member to join our team at Woolworths Supermarkets. As a Customer Service Team Member, you will be the face of our store, providing exceptional customer service and ensuring that our customers have a positive shopping experience.

Key Responsibilities
  • Provide excellent customer service, responding to customer queries and resolving issues in a timely and professional manner.
  • Work collaboratively with other team members to achieve sales and customer service targets.
  • Collect trolleys from around the store, car park, and surrounding areas, ensuring that our store remains tidy and well-maintained.
  • Rotate through various areas of the store, including customer service, scanning groceries, and other tasks as required.
What We Offer

As a Customer Service Team Member at Woolworths, you will have the opportunity to work in a dynamic and supportive team environment. You will receive ongoing training and development opportunities to help you grow and succeed in your role.

We value flexibility and encourage our team members to work in ways that meet their work/life commitments and support their wellbeing. We are committed to creating a safe and inclusive environment for all, and we are proud to be recognized as a Gold Tier Employer in the Australian Workplace Equality Index for LGBTQ+ inclusion and as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency.

Requirements
  • Genuine passion for food and shopping.
  • Customer-first mentality.
  • Love of teamwork and growing with others.
  • Flexible and adaptable to change.
  • Willing to work and reliable.


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