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Registry Operations Supervisor
2 months ago
Position Overview: This position is crucial for enhancing the effectiveness and efficiency of Division management by guiding, mentoring, and developing registry personnel responsible for managing applications, notifications, correspondence, fees, member referrals, and documentation. The individual in this role will also take a proactive approach in overseeing and managing the performance outputs and service delivery of registry teams in alignment with operational needs, under the supervision of the Registrar and Deputy Registrar. A key aspect of this role involves implementing change initiatives and engaging in project activities aimed at improving Tribunal operations and service delivery.
Candidate Profile:The ideal candidate will embody the values of VCAT, collaborating closely with the Civil Registrar, Deputy Registrars, and Administrative Officers to address and resolve challenges. You will play an active role in developing and leading continuous improvement initiatives that empower your team and contribute to VCAT's success.
You are someone who excels in a dynamic and evolving environment, dedicated to supporting your team in achieving their best performance. As a resilient leader, you possess the skills to guide your team through transitions and are experienced in uniting a team to reach shared objectives, particularly in adapting to agile methodologies and new technologies.
Your exceptional verbal and written communication abilities will be vital in ensuring that stakeholders and team members comprehend information swiftly and accurately. This role is based in our Melbourne CBD office, with the possibility of hybrid working arrangements.
Application Process:To apply, please click the 'Apply Now' button and include the following in your submission:
- Resume
- A brief cover letter
Additional Information: CSV is the employer of staff at Courts Group. CSV is committed to increasing the participation of Aboriginal and Torres Strait Islander individuals within our workforce through its Koori Employment Plan. We value the diverse backgrounds, experiences, and contributions that each individual brings to our community and actively promote and celebrate diversity.
