Claims Operations Manager

1 week ago


Sydney, New South Wales, Australia beBeeProfessional Full time $100,000 - $120,000
Job Overview

We're looking for a highly skilled professional to own regional multinational claims delivery, translate growth ambitions into actions, drive implementation, and support innovation.

The ideal candidate will have demonstrated experience in handling claims within the Specialty & Major Accounts market and working in a global matrix environment.

Key responsibilities include owning end-to-end claims process for single and multi-party claims within delegated authority levels, engaging with global 'large loss' claim referral teams, and maximizing recoverable income through efficient administration.

Required Skills and Qualifications
  • Strong analytical, strategic, problem-solving skills, and the ability to plan, prioritize, and manage competing resources and demands.
  • Excellent written and oral communication skills, including the ability to influence and drive outcomes, along with proficiency in systems, software, databases, reporting, and communication tools.
  • Technical knowledge of relevant lines of business, current insurance guidelines, legislation, and regulations, with strong negotiation and investigation skills.
What's on Offer
  • A supportive and customer-focused work environment where you can grow your career and make a real impact.
  • A range of benefits and discounts across retail, tech, and travel brands, as well as offers for health and well-being.
  • Initiatives to support your financial wellness through discounted insurance products, superannuation matching, salary sacrificing, novated leasing, and our referral bonus scheme.


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