Front Desk Coordinator
2 weeks ago
We're looking for a skilled and compassionate Front Desk Coordinator to join our team. As a key member of our front-of-house team, you will be the first point of contact for patients and play a vital role in ensuring their experience is exceptional.
About the OpportunityThis full-time role is available Tuesday to Friday, 7:30am - 6pm. Our practice is conveniently located on Albert Road, with free onsite parking and easy access to public transport.
The Heart of the Role- Meet and greet patients, providing a warm and welcoming first impression.
- Book and amend appointments, answer phone calls, and update patient records.
- Support the Practice Manager and clinical team to ensure the smooth running of the practice.
- Handle payments and maintain patient confidentiality.
- A calm and professional demeanor, even in a fast-paced environment.
- Previous reception or customer service experience is highly regarded but not essential.
- A personable, positive, and enthusiastic approach, with a strong customer focus.
- Efficiency with Microsoft Word and Outlook.
- Strong communication and organizational skills.
- Reward and recognition programs.
- Well-designed practices with the latest equipment and technology.
- Networking opportunities across the business and with peers.
- Bupa product and service discounts.
If you're interested in this opportunity, click the link below to apply.
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