Village Operations Specialist

7 days ago

Gold Coast, Queensland, Australia beBeeCommunity Full time $96,300
Community Assistant Job Summary

We are seeking a highly skilled and motivated Community Assistant to join our team. This role will be responsible for ensuring the smooth operation of village services, including safety & security, maintenance & gardening standards, and financial performance.

  • Assist the Community Manager with day-to-day resident queries & concerns, and be responsible for assisting with incoming and outgoing resident moves (e.g., scoping, entry, and exit reporting).
  • Take ownership of village compliance items by completing audits, checklists, and administrative tasks as per schedules.
  • Build resident satisfaction by creating a vibrant and inclusive culture throughout the community that is built on communication, professionalism, and respect.
  • Liaise with a wide range of internal and external stakeholders, including residents & their families, staff members, contractors, and suppliers.

Required Skills and Qualifications

  • Prior experience in a customer-facing operations-based or administration role (e.g., Hospitality Management, Hotel/Resort/Tourism, Office Manager, Property Management, or Facilities Management).
  • Developed interpersonal skills where you pride yourself on your communication, time management, professionalism, and empathy.
  • Thorough knowledge of Microsoft Office (Word, Outlook, Teams, Excel, SharePoint, and PowerPoint).
  • A proactive and self-motivated attitude with a strong focus on teamwork and customer satisfaction.
  • Minimum two (2) COVID-19 vaccinations and a valid driver's license.

Benefits

  • This is a permanent full-time position, working Monday-Friday.
  • Opportunities for further career progression (develop into a Community Manager and beyond).
  • Employee Referral Program and Employee Assistance Program.
  • Discounts to Health Insurance and Retail & Leisure partner providers.

Our Organization

We are a dedicated group of over 1000 caring, friendly team members, united with our core values: Kindness, Care, and Respect. Together we create thriving communities that help retired Australians be their best selves.

We treasure skills, expertise, and commitment. Our goal is to attract, develop, motivate, reward, and retain the best talent in the industry. Diversity is essential to our success; we are committed to building an inclusive workplace where all our people feel comfortable being their authentic selves, and embraced for who they are.

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