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Group Sales Representative

2 months ago

Derwent Park, Australia Grupo Mantra Full time

At Grupo Mantra, we're seeking a highly skilled Group Sales Executive to join our team. As a key member of our sales team, you will be responsible for building strong relationships with clients and travel agents, providing exceptional customer service, and managing group business from initial inquiry to guest check-in.

About the Role

  • Develop and maintain a deep understanding of our hotel portfolio and its offerings.
  • Respond to new business inquiries in a timely and professional manner, providing accurate and detailed information to clients.
  • Collaborate with internal departments to ensure seamless execution of group bookings and events.
  • Utilize strong communication and problem-solving skills to resolve client issues and concerns.
  • Stay up-to-date with industry trends and competitor activity to maintain a competitive edge.

About You

  • Minimum 2+ years of experience in a customer-facing role, preferably in the hospitality or travel industry.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues.
  • Strong attention to detail and organizational skills, with the ability to manage multiple tasks and priorities.
  • Proficiency in Microsoft Office, particularly Excel, Word, and Outlook.
  • Knowledge of Sihot and Ivvy is a plus, but not required.

What We Offer

  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.