Head of Service

3 weeks ago

Melbourne, Victoria, Australia Michael Page Full time
Job Title: Head of Service

We are seeking an experienced and skilled Head of Service to join our team at Michael Page. As a key member of our leadership team, you will be responsible for leading and managing our service operations to ensure they meet the highest standards of quality, efficiency, and customer satisfaction.

About the Role

The Head of Service will be responsible for:

  • Leading and managing a team of service professionals to deliver exceptional customer service and support.
  • Developing and implementing service strategies and plans to achieve business objectives.
  • Ensuring compliance with regulatory requirements and industry standards.
  • Collaborating with cross-functional teams to drive business growth and improvement.
  • Providing coaching and development opportunities to team members to enhance their skills and performance.
Key Responsibilities

The successful candidate will have:

  • Proven experience in service management, preferably in a leadership role.
  • Strong leadership and management skills, with the ability to motivate and inspire a team.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers, colleagues, and stakeholders.
  • Ability to analyze complex problems and develop effective solutions.
  • Strong business acumen, with a deep understanding of the service industry and market trends.
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced service professional looking for a new challenge, please apply now.

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