Head of Service

7 days ago


Melbourne, Victoria, Australia Michael Page Full time
Job Description

Michael Page is seeking a highly skilled and experienced Head of Service to join our team. As a key member of our leadership team, you will be responsible for leading and managing our service operations to ensure exceptional customer satisfaction and business growth.

Key Responsibilities
  • Lead and manage a team of service professionals to deliver high-quality service to our customers.
  • Develop and implement service strategies to drive business growth and improve customer satisfaction.
  • Collaborate with cross-functional teams to ensure seamless service delivery and customer experience.
  • Monitor and analyze service performance metrics to identify areas for improvement.
  • Develop and implement process improvements to increase efficiency and productivity.
Requirements
  • Minimum 5-7 years of experience in service management or a related field.
  • Proven track record of leading and managing high-performing teams.
  • Strong leadership and communication skills.
  • Ability to analyze complex data and develop actionable insights.
  • Experience with service management software and tools.
What We Offer

Michael Page offers a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced service leader looking for a new challenge, please submit your application.


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