Digital Experience Strategist

1 week ago

Sydney, New South Wales, Australia beBeeStrategist Full time $100,000 - $150,000

As a pivotal role in our digital ecosystem, the Digital CX Lead is responsible for shaping and executing the digital content strategy to enhance customer engagement and satisfaction.

The individual will oversee content efficacy, optimisation and enhancement across all digital platforms, ensuring exceptional experience, consistency and quality. They will collaborate closely with cross-functional teams to align digital content with overall brand objectives and customer needs.

The Digital CX Lead will analyse performance metrics to refine and optimise content, ensuring it meets the evolving demands of our varied audiences.

Key responsibilities include:

  • Managing the day-to-day content and CX functionality of the entire digital ecosystem
  • Collaborating with cross-functional teams to align digital content with overall brand objectives
  • Analysing performance metrics to refine and optimise content

We're seeking an experienced professional who can drive this vision forward.

The ideal candidate will have:

  • 5+ years of experience in complex copywriting, content strategy and/or creative strategy
  • Excellent communication and interpersonal skills
  • High proficiency in Microsoft Office suite

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