Sales and Service Specialist

1 day ago


Brisbane, Queensland, Australia Prouds Jewellers Full time
About Us

Prouds Jewellers is a renowned Australian business with a rich history spanning over 120 years. We are committed to providing high-quality, timeless pieces of jewellery that exceed our customers' expectations.

Job Summary

We are seeking a highly motivated Sales and Service Specialist to join our Brisbane Uptown team. As a Sales and Service Specialist, you will be responsible for delivering exceptional customer service experiences, achieving set sales targets, and completing operational tasks.

Key Responsibilities
  • Create personalized service experiences for customers to find their ideal jewellery piece(s)
  • Achieve set sales targets and key performance indicators (KPIs)
  • Complete in-house training to stay up-to-date with product knowledge, sales skills, and policies & procedures
  • Perform operational tasks including stock replenishment, ticketing of stock, customer repairs, merchandising, and general housekeeping
Requirements
  • Exceptional one-on-one selling skills while providing outstanding customer service
  • A proven track record of achieving beyond sales targets and KPIs
  • Ability to work productively, individually, and as part of a team
  • Flexibility with working across our seven-day store roster
Benefits
  • Commission scheme to recognize and reward your success
  • Generous staff discounts across our wide range of products
  • National career opportunities and support for your career growth
  • Opportunity to become part of our over 120+ year legacy in Australia
Salary Information

The estimated salary for this role is $55,000 - $65,000 per annum, depending on experience and qualifications.



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