Service Desk Specialist
4 weeks ago
We are seeking a skilled Service Desk Specialist to join our team. As a Service Desk Specialist, you will be the first point of contact for our customers, providing technical support and assistance via phone, email, or chat.
In this role, you will be responsible for troubleshooting and resolving technical issues, documenting customer interactions, and escalating complex issues to senior technicians.
Key responsibilities include:
- Providing exceptional customer service and support
- Troubleshooting and resolving technical issues
- Documenting customer interactions and issues
- Escalating complex issues to senior technicians
We are looking for a highly motivated and organized individual with excellent communication skills and a strong technical background.
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Service Desk Specialist
4 weeks ago
Brisbane, Queensland, Australia ASG Group Full timeJob SummaryWe are seeking a highly skilled Service Desk Specialist to join our team at ASG Group. As a Service Desk Specialist, you will be the first point of contact for our customers, providing technical support and assistance via phone, email, and remote assistance tools.Key ResponsibilitiesProvide first-line technical support to customers via phone,...
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ICT Service Desk Specialist
1 week ago
Brisbane, Queensland, Australia CPL - Choice, Passion, Life Full timeJob SummaryWe are seeking a highly skilled ICT Service Desk Specialist to join our team at CPL - Choice, Passion, Life. This is an exciting opportunity for someone who is passionate about delivering exceptional customer service and technical support.About the RoleThis role will involve providing first and second level Service Desk support for CPL employees...
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Service Desk Specialist
3 weeks ago
Brisbane, Queensland, Australia LIMELIGHT PEOPLE Full timeService Desk Specialist - Level 2LIMELIGHT PEOPLE is seeking a skilled Service Desk Specialist to join our team in Brisbane. As a key member of our support team, you will be responsible for providing exceptional customer service and technical assistance to our clients.Main Responsibilities:Providing technical support via phone and emailTraveling to client...
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Senior Service Desk Technical Specialist
2 days ago
Brisbane, Queensland, Australia BESIX Infra Full timeJob Overview">BESIX Infra is seeking a Senior Service Desk Technical Specialist to join our Information Technology team. This role is based in Fortitude Valley, with easy access to public transportation.The ideal candidate will be a key resource providing exceptional delivery of IT operations and service to improve business outcomes.Key...
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Service Desk Support Specialist
3 weeks ago
Brisbane, Queensland, Australia LIMELIGHT PEOPLE Full timeService Desk Support Specialist - Level 2LIMELIGHT PEOPLE is seeking an experienced Service Desk Support Specialist to join our team in Brisbane. As a Service Desk Support Specialist, you will be responsible for providing first-class proactive and reactive support to our customers across their infrastructure.Key Responsibilities:Take ownership of the service...
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Help Desk Support Specialist
7 days ago
Brisbane, Queensland, Australia Clicks IT Recruitment Full timeJob Title: Help Desk Support Specialist - IT OperationsAbout the Role:We are seeking a skilled Help Desk Support Specialist to join our IT operations team. This is a permanent role based in Mackay, Queensland.About You:You will have 5 years of experience in ICT operations and support within a Microsoft environment.You possess strong communication skills,...
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IT Service Desk Specialist
3 weeks ago
Brisbane, Queensland, Australia laing O'Rourke Full timeAbout Laing O'Rourke We are a leading international construction and infrastructure company with a strong presence in Australia, delivering projects that shape the country's landscape. Our Corporate Information Technology team is responsible for providing national support, and we are currently seeking an experienced IT Service Desk Analyst to join our team....
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Service Desk Support Specialist
3 weeks ago
Brisbane, Queensland, Australia ASG Group Full timeAbout the RoleWe're seeking a skilled Service Desk Support Specialist to join our team! As a key member of our IT department, you'll be responsible for providing exceptional technical support to our customers, resolving issues quickly and efficiently.Key Responsibilities:Provide first-line technical support via phone, email, and remote assistance tools.Log...
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IT Support Specialist
3 weeks ago
Brisbane, Queensland, Australia Michael Page Full timeAbout Our CompanyMichael Page is a leading professional recruitment agency with a strong presence in the Australian job market.We are working with a highly regarded Government body in Brisbane's CBD to find a skilled IT Service Desk Technician to join their team.The role offers a genuine career path with opportunities for growth and development in a...
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Front Desk Support Specialist
2 weeks ago
Brisbane, Queensland, Australia St Vincent's Health Australia Full timeAbout St Vincent's Health AustraliaWe are a leading healthcare provider in Australia, committed to delivering high-quality patient care.Salary PackageThe successful candidate will be offered a competitive salary package of AU$60,000 - AU$80,000 per annum, depending on experience.Job DescriptionWe are seeking an experienced and skilled Front Desk Support...
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Help Desk Support Specialist
2 weeks ago
Brisbane, Queensland, Australia LIMELIGHT PEOPLE Full timeRole OverviewLIMELIGHT PEOPLE is seeking an experienced Help Desk Support Specialist to join our team in Brisbane. As a Help Desk Support Specialist, you will be responsible for providing first-class proactive and reactive support to our customers across their infrastructure.Job DescriptionThe successful candidate will have solid Level 2 Support experience...
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IT Service Desk Support Specialist
3 weeks ago
Brisbane, Queensland, Australia laing O'Rourke Full timeAbout Laing O'RourkeWe are a leading international company with a rich history in Australian construction and infrastructure. Our diverse portfolio includes major projects across various sectors, from military bases and rail infrastructure to landmark buildings. We pride ourselves on delivering projects with precision, innovation, and a commitment to...
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Service Desk Operations Manager
3 weeks ago
Brisbane, Queensland, Australia Public Sector People Full timeJob SummaryPublic Sector People is seeking a seasoned Service Desk Manager to lead our IT Support Team.Key ResponsibilitiesManage and supervise a team of IT professionals, ensuring service excellence and maintaining high standards of customer service.Ensure timely and effective resolution of IT service requests, incidents, and service disruptions to maintain...
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Service Desk Officer
4 weeks ago
Brisbane, Queensland, Australia Talent International Full timeJob Summary:The Service Desk Officer will provide technical support to our clients by receiving, logging, resolving and escalating service requests and incidents in a fast and efficient manner. The ideal candidate will have a strong understanding of IT systems and be able to analyze and resolve requests to maximize resolution at point of call.Key...
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IT Service Desk Support Specialist
1 week ago
Brisbane, Queensland, Australia laing O'Rourke Full timeAbout Laing O'RourkeWe are a leading international construction and infrastructure company with 70 years of experience in the Australian market.Our business delivers diverse projects, from high-security military bases to landmark buildings at transport interfaces. We own one of Australia's largest plant and equipment hire companies, Select Plant...
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IT Service Desk Operations Manager
2 weeks ago
Brisbane, Queensland, Australia Icon Group Full timeIcon Group, Australia's largest dedicated provider of cancer care, is seeking an IT Service Desk Team Leader to manage the day-to-day operations of our centralised IT Service Desk.This permanent full-time role is critical to oversee and ensure the delivery of technology support services and operations so that end users can focus on what matters most – the...
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Customer Service Representative
4 weeks ago
Brisbane, Queensland, Australia AUTOrecruit Full timeService Desk Consultant Role SummaryWe are seeking a Service Desk Consultant to join our team at AUTOrecruit. As a Service Desk Consultant, you will provide level one help desk support to dealership customers who need support using the DMS system.Key ResponsibilitiesHandling enquiries through multiple channels of communicationParticipation in training to...
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IT Service Desk Operations Manager
5 days ago
Brisbane, Queensland, Australia Icon Group Full timeAbout Icon GroupIcon Group is Australia's largest and fastest-growing integrated cancer care provider, with an emerging presence in New Zealand, England, Singapore, and China. The company brings together all aspects of care from day oncology to radiation oncology, chemotherapy compounding, and pharmacy services for the benefit of patients.Career...
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IT Service Desk Leader for Public Sector
1 week ago
Brisbane, Queensland, Australia Public Sector People Full timeAbout the RoleThis is an exciting opportunity to lead a dedicated team of IT professionals in managing the day-to-day operations of the IT Service Desk. As the Service Desk Manager, you will be responsible for ensuring the efficient and effective delivery of IT support services across the public sector.Key ResponsibilitiesLeadership & Supervision: Manage and...
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ICT Service Desk Lead
1 week ago
Brisbane, Queensland, Australia Queensland Government Full timeQueensland Treasury is seeking a highly skilled and experienced ICT Service Desk Lead to lead the ICT service delivery for one or more business units within the Queensland Revenue Office.This permanent role will be based in our Brisbane CBD office and offers flexible working options. As the Team Lead, ICT Service Desk, you will provide leadership, coaching...