Service Desk Specialist

4 weeks ago


Brisbane, Queensland, Australia X-ray And Imaging Full time

We are seeking a skilled Service Desk Specialist to join our team. As a Service Desk Specialist, you will be the first point of contact for our customers, providing technical support and assistance via phone, email, or chat.

In this role, you will be responsible for troubleshooting and resolving technical issues, documenting customer interactions, and escalating complex issues to senior technicians.

Key responsibilities include:

  • Providing exceptional customer service and support
  • Troubleshooting and resolving technical issues
  • Documenting customer interactions and issues
  • Escalating complex issues to senior technicians

We are looking for a highly motivated and organized individual with excellent communication skills and a strong technical background.



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