Member Experience and Engagement Lead

About the OpportunityWe are seeking an experienced Strategic Customer Experience Lead to spearhead our customer engagement and retention initiatives.As a key member of our team, you will be responsible for designing and executing top-tier customer experiences that guarantee an effortless journey for our customers. You will work closely with our Marketing and...

About the RoleWe are seeking a highly skilled Member Experience & Engagement Manager to join our Digital & CX team. As a key member of our team, you will play a crucial role in designing and developing intuitive and seamless products and digital experiences that delight our members and partners.The ideal candidate will have a strong background in customer...

About us:Australian Pharmaceutical Industries is a leading health, beauty, and wellness company with a rich history dating back to 1910. We have grown from a small co-operative of three pharmacies to a national organisation with a strong presence in Australia. Our company includes 73 company-owned Priceline stores, 396 Priceline pharmacy franchise stores,...

About us:Australian Pharmaceutical Industries is a leading health, beauty, and wellness company with a rich history dating back to 1910. We've grown from a small co-operative of three pharmacies to a national organisation with a strong presence in Australia.Our Health division includes 73 company-owned Priceline stores, 396 Priceline pharmacy franchise...

About UsAustralian Pharmaceutical Industries is a leading health, beauty, and wellness company with a rich history dating back to 1910. We have grown from a small co-operative of three pharmacies to a national organisation with a strong presence in Australia.Job SummaryWe are seeking a highly organised and proactive Workplace Experience Coordinator to join...

About us:At Australian Pharmaceutical Industries, we've been a leading health, beauty, and wellness company for over a century. Our journey began in 1910 as a small co-operative of three pharmacies, and today we're a national organisation with a presence across Australia.What you'll do:As a Workplace Experience Coordinator, you'll play a key role in ensuring...

Job Title: Customer Service Experience ManagerAbout the Role:The Customer Service Experience Manager plays a pivotal role in our commitment to delivering an outstanding member experience within the superannuation industry. This position requires a dedicated professional who possesses excellent communications skills and a strong commitment to assisting...

About the RoleThe Training and Support Officer plays a pivotal role in delivering comprehensive training on Customer Engagement business processes and systems to directly enhance Estia Health's operational efficiency and the quality of interactions with residents and families.This position ensures that new team members are effectively onboarded, existing...

About the Role:We are seeking a highly skilled Digital Delivery Lead to join our dynamic Technology team at Australian Pharmaceutical Industries. In this role, you will be accountable for the effective delivery of enhancements and defect resolution for the Priceline eCommerce website.Key Responsibilities:Product Delivery and Continuous Improvement: Lead...

At MLC Limited, we're seeking a highly skilled Head of Customer Strategy and Experience to shape and lead our Customer Strategy and Customer Experience function.This senior leadership position will play a pivotal role in uplifting experience and engagement, ensuring customer-centric thinking is embedded in every area of the organisation, supporting our...

About the RoleWe are seeking a highly motivated and customer-focused Guest Experience Expert to join our team at Marriott Hotels. As a key member of our front office team, you will be responsible for delivering exceptional guest service and ensuring that every guest has a memorable and enjoyable stay.Key ResponsibilitiesProcess night audit and nightly...

Unlock Your Potential with MedibankWe're seeking a highly skilled Corporate Talent Engagement Strategist to join our team at Medibank. This exciting 3-month contract opportunity offers the chance to work with a purpose-driven organization that's committed to creating the best health and wellbeing for all of Australia.As a key member of our Talent Engagement...

Link Group is committed to delivering an exceptional member experience within the superannuation industry. The Customer Service Officer plays a pivotal role in this commitment, requiring a dedicated professional with excellent communications skills and a strong commitment to assisting members with their financial needs.This position involves addressing...

{"title": "Ecommerce Lead Role", "description": "About the RoleMyer is seeking an experienced Ecommerce Lead to drive the tactical aspects of the Ecommerce channel, focusing on immediate sales drivers, operational efficiencies, and the execution of short-term projects.Key ResponsibilitiesLead small-scale projects that contribute to Ecommerce platform...

About the RoleThe Head of Customer Strategy and Experience is a senior leadership position responsible for shaping and leading MLC Limited's Customer Strategy and Customer Experience function.This role will play a pivotal part in uplifting experience and engagement, ensuring customer-centric thinking is embedded in every area of the organisation, supporting...

About the RoleThe Head of Customer Strategy and Experience is a senior leadership position responsible for shaping and leading MLC Limited's Customer Strategy and Customer Experience function.This role will play a pivotal part in uplifting experience and engagement, ensuring customer-centric thinking is embedded in every area of the organisation, supporting...

Unlock Your PotentialWe're on the lookout for a dynamic individual to drive strategic design and delivery of initiatives that elevate the way Medibank protects our customers and their data. This role offers a unique opportunity to shape the future of customer trust and make a real impact.Your Key ResponsibilitiesAs a key member of the Customer Trust Hub,...

About the RoleThe Training and Support Officer plays a pivotal role in delivering comprehensive training on Customer Engagement business processes and systems to directly enhance Estia Health's operational efficiency and the quality of interactions with residents and families.Working closely with team members across our 75 homes, this position ensures that...

About the Role:We are seeking a highly motivated and enthusiastic Guest Experience Expert to join our team at Marriott Hotels. As a key member of our front office team, you will be responsible for delivering exceptional guest experiences and ensuring that every interaction is memorable and enjoyable.Key Responsibilities:Process night audit and nightly...

About the Role:We are seeking a highly motivated and enthusiastic Guest Experience Expert to join our team at Marriott Hotels. As a key member of our front office team, you will be responsible for delivering exceptional guest experiences and ensuring that every guest feels valued and cared for.Key Responsibilities:Process night audit and nightly...