Workplace Experience Coordinator

2 weeks ago


Docklands, Victoria, Australia Australian Pharmaceutical Industries Full time

About us:

Australian Pharmaceutical Industries is a leading health, beauty, and wellness company with a rich history dating back to 1910. We've grown from a small co-operative of three pharmacies to a national organisation with a strong presence in Australia.

Our Health division includes 73 company-owned Priceline stores, 396 Priceline pharmacy franchise stores, and 89 Clear Skincare clinics. We're also a wholesale distributor of pharmaceutical goods and have expanded our digital and medical aesthetics offerings through strategic acquisitions.

What you'll do:

We're seeking a highly organised and proactive Workplace Experience Coordinator to join our team at our support office in Docklands. As a key member of our team, you'll play a crucial role in ensuring a seamless and safe workplace experience for our team members and visitors.

You'll collaborate closely with internal and external stakeholders to maintain a high standard of physical workspace, manage facility-related tasks, and support the overall workplace experience. Your attention to detail, problem-solving skills, and ability to think outside the box will be essential in creating an efficient and effective work environment.

Key responsibilities:

  • Act as the First Point of Contact for guests and new team members arriving at our support office.
  • Provide exceptional support for team members and managers with workspace requirements, including proactive problem-solving and continuous process improvement.
  • Manage office access security cards for new and current team members, contractors, and visitors.
  • Ensure office spaces are maintained to a high standard, including reception, meeting rooms, kitchen, and breakout areas.
  • Assist with coordinating events hosted at the support office.
  • Manage couriers, incoming/outgoing mail, and office supplies.
  • Support onboarding of new employees, including office inductions.
  • Support office Safety, Health & Wellbeing by participating in emergency warden and first aid training and being part of the SH&W Committee.

What you'll bring:

  • Demonstrated experience in Office Administration in a fast-paced corporate environment.
  • Ability to work autonomously and use initiative to continuously improve processes and the workplace experience for team members.
  • Excellent time management and organisation skills.
  • Ability to independently engage with and manage external contractors.
  • Commitment to the delivery of excellent customer service for both internal and external stakeholders.
  • Ability to multitask and prioritise workload.
  • Strong verbal and written communication skills.
  • Intermediate proficiency in Microsoft Word, Excel, and Outlook.

Why us?

  • Ongoing professional development and career opportunities across the Wesfarmers Health division and the broader Wesfarmers Group.
  • Access to employee benefits across Wesfarmers, including team member discounts at Bunnings, Kmart, Target, Officeworks, OnePass, Priceline, and Clear Skincare Clinics.
  • Novated leasing options with discounted onsite parking.
  • Beautiful outdoor terrace for work and recreation.
  • Food, coffee, and health & wellbeing facilities onsite, including a free fully equipped gym.
  • Dedicated end of trip facilities (cycle racks, showers, lockers).


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