Current jobs related to Customer Experience Lead - Brisbane, Queensland - beBeeCustomerService
-
Experience Leader
2 weeks ago
Brisbane, Queensland, Australia Growpro Experience Full time**About us**We are GrowPro Experience, an international Startup that designs experiences and offers free advice to adventurous souls who want to live, study, and work abroad.**Your functions**- Welcoming students in local coworking (includes airport pick up service)- Negotiation with local partners (related to events and destination activities)- Identifying...
-
Customer Experience Lead
2 weeks ago
Brisbane, Queensland, Australia beBeeLeadership Full time $90,000 - $120,000Job OverviewThe Customer Service Team Leader role is responsible for leading a team to deliver exceptional customer service and achieve key performance indicators.Leverage leadership skills to drive team performance and meet service level targets.Identify opportunities to improve processes and enhance information flow between stakeholders.Foster strong...
-
Customer Experience Lead
1 week ago
Brisbane, Queensland, Australia beBeeLeadership Full time $90,000 - $120,000Job DescriptionWe aim to create exceptional customer experiences through distinctive, authentic, and connected interactions.This role involves leading a high-performing team to consistently deliver outstanding results in customer service.
-
Customer Experience Lead
2 weeks ago
Brisbane, Queensland, Australia beBeeLeadership Full time $90,000 - $120,000Customer Experience LeaderWe're looking for an exceptional leader to shape the future of our virtual banking services and elevate the way we support and partner with millions of customers across their life journey.You'll lead the strategic design and delivery of outstanding customer experiences across all contact channels, driving business growth while...
-
Customer Experience Lead
2 weeks ago
Brisbane, Queensland, Australia beBeeCustomerAdvocacy Full time $90,000 - $120,000Job Overview:">We are seeking a highly skilled professional to join our team as a Customer Advocacy Specialist.">This is an exceptional opportunity for a motivated individual who is passionate about delivering outstanding customer experiences.">">Key Responsibilities:">Lead a culture of excellence and teamwork to drive business objectives.">Develop and...
-
Leading Customer Experience
2 weeks ago
Brisbane, Queensland, Australia beBeeCustomerExperience Full time $90,000 - $120,000About the RoleOur organisation is seeking a Customer Experience Leader to lead our Level 1 Customer Care team on a permanent, full-time basis.This role is pivotal in driving customer experience and digital strategies, ensuring our customer care centre operates as a key enabler across the business.As part of the leadership team, you will play a critical role...
-
Customer Experience Lead
2 weeks ago
Brisbane, Queensland, Australia beBeeManagement Full time $90,000 - $120,000About UsWe bring people together and connect locals to their local pubs, enabling great experiences and positive moments.As a leading hospitality provider in Australia, we own and operate venues in over 350 communities across the country, empowering our teams to bring every pub's story to life meaningfully for the locals.We are part of Endeavour Group,...
-
Customer Experience Lead
2 weeks ago
Brisbane, Queensland, Australia beBeeStrategic Full time $72,000 - $98,000Job Title: Strategic Customer Care Specialist">The Main Objective of this role is to deliver exceptional customer experiences by executing a strategic customer care model. As the key liaison between customers and internal teams, you will ensure alignment with business objectives and foster long-term partnerships.Key Responsibilities:Customer Engagement &...
-
Lead Customer Service Experience
1 week ago
Brisbane, Queensland, Australia beBeeCustomerService Full time $100,000 - $120,000Job TitleA Customer Service Manager role has become available within our team. We are seeking a motivated and experienced individual to lead our customer service operations.Key Responsibilities:Supervise and train customer service staff.Develop and implement customer service strategies.Monitor and maintain high standards of customer service.Requirements:3+...
-
Assistant Store Customer Experience Lead
2 weeks ago
Brisbane, Queensland, Australia beBeeCustomerService Full time $55,000 - $73,000Customer Service Leader">We're looking for a motivated individual to lead our team and drive customer satisfaction. As our Assistant Store Manager, you'll be responsible for coaching and mentoring your team to deliver exceptional service and results.">Key Responsibilities:">">Lead and inspire your team to achieve outstanding customer service">Develop and...
Customer Experience Lead
3 weeks ago
Key Role: Customer Service Manager
Job Description:We are seeking a skilled and experienced customer service professional to lead our team and drive exceptional customer experiences. As a Customer Service Manager, you will be responsible for developing and implementing effective customer service strategies, managing customer relationships, and resolving complex customer complaints.
Responsibilities:- Develop and implement customer service policies and procedures.
- Manage customer relationships and resolve complex customer complaints.
- Provide coaching and training to customer service representatives.
- Monitor and report on customer satisfaction metrics.
To be successful in this role, you will need:
- A minimum of 1+ years of experience in a customer service management or team leadership role.
- Proven ability to develop and implement effective customer service strategies.
- Excellent communication and interpersonal skills.
- A proactive, problem-solving mindset with a strong focus on customer satisfaction.
This is an excellent opportunity to work in a dynamic and fast-paced environment, where you can develop your skills and expertise in customer service management. You will have the opportunity to make a real impact on customer satisfaction and contribute to the success of our business.
We offer a competitive salary and benefits package, including opportunities for career advancement and professional development.
