Overnight Operations Manager

1 week ago


Melbourne, Victoria, Australia Marriott Full time
Job Summary

Serves as the primary point of contact for property operations during the overnight shift, ensuring seamless execution of daily tasks and exceptional guest service.

Key Responsibilities
  • Monitors and ensures compliance with all operational guidelines and procedures.
  • Closely monitors employee uniforms and grooming standards to maintain a professional image.
  • Ensures a safe working environment by promptly addressing any safety concerns or hazards.
Supporting Profitability and Revenue Goals

Reviews financial statements, sales reports, and performance data to identify areas for improvement and optimize productivity.

  • Collaborates with the leadership team to develop and implement action plans to prevent guest issues and ensure efficient operations.
  • Assists in the response and resolution of guest complaints and concerns.
  • Administers cash handling procedures to minimize overage/shortages and ensures accurate record-keeping.
Supporting Human Resources Activities
  • Promotes participation in property safety programs and encourages employee engagement.
  • Monitors employee attendance and records absences/tardiness.
  • Develops and implements initiatives to boost employee morale and teamwork.

Estimated annual salary: $55,000 - $65,000 depending on location and experience. Marriott International is an equal opportunity employer committed to diversity and inclusion.



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