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Business Relationship Manager
2 weeks ago
Job Title: Business Relationship Manager
We are seeking a highly motivated individual to join our team as a Business Relationship Manager. This role involves building long-term relationships with clients, fostering trust and satisfaction.
Responsibilities:
- Provide prompt support via multiple channels.
- Assist clients with inquiries, troubleshooting, and understanding our trading platform and operational processes.
- Collaborate with internal teams to execute trades, deposits, and withdrawals.
- Monitor and facilitate client transactions for a seamless experience.
- Handle unique or complex client cases in collaboration with cross-functional teams.
- Document and track customer interactions using various tools.
- Triage internal support tickets and contribute to debugging product-related issues.
Growth Opportunities:
- Leverage a team of experienced professionals.
- Ongoing training and industry development opportunities from a supportive leadership team.
Benefits:
- Competitive salary package.
- Access to cutting-edge technology and market insights.
- Collaborative and supportive team culture.
We value diversity and inclusivity and ensure an equal process throughout our recruitment processes.
