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Continuous Improvement Manager

2 months ago

North Sydney Council, Australia Zurich Insurance Group Full time
About the Role

Zurich Insurance Group is seeking a skilled Continuous Improvement Manager to lead and support enterprise strategic initiatives that improve efficiency within our business. As a key member of our team, you will collaborate with teams and squads to identify and implement process enhancements across the enterprise.

Key Responsibilities
  • Lead and support enterprise strategic initiatives to improve efficiency and effectiveness
  • Collaborate with teams and squads to identify and implement process enhancements
  • Provide training and support on continuous improvement tools and techniques
  • Advocate the adoption of agile and lean ways of working
  • Champion a culture of continuous improvement
  • Facilitate regular retrospectives and feedback sessions to gather insights and drive improvements
Requirements
  • Proven experience in lean process improvement, preferably in the insurance or financial services industry
  • Strong understanding of agile methodologies and agile frameworks
  • Demonstrated experience in customer-centric and service design thinking
  • Innovative and forward-thinking mindset with a passion for driving organisational change
  • Exceptional communication and interpersonal skills
  • Excellent problem-solving and analytical skills
  • Commitment to continuous learning and improvement
What We Offer

Zurich Insurance Group is a great place to work, offering a range of benefits and opportunities for growth and development. Some of the benefits include:

  • 5 weeks leave per year
  • 15 days personal/carer's leave
  • Award-winning training programs
  • Global, diverse, and inclusive teams
  • Access to family care
  • Volunteer opportunities
  • State-of-the-art Green Star rated offices
  • Dress for your day

We are an equal opportunity employer and are committed to ensuring that our recruitment process is fair and accessible for all candidates. If you require any special accommodations, please let us know at the time of your application.