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Director of Rooms
2 months ago
About the Role:
We are seeking a highly motivated and experienced leader to join our team as Director of Rooms at Hyatt Regency Sydney. As a key member of our hotel operations team, you will be responsible for providing strategic leadership and direction to the Rooms Division, ensuring exceptional guest experiences and driving revenue growth.
Main Responsibilities:
- Develop and implement strategies to improve guest satisfaction and loyalty.
- Lead and motivate a team of department managers to deliver exceptional results.
- Monitor and control costs, ensuring efficient operations and maximizing revenue.
- Collaborate with other departments to ensure seamless guest experiences.
- Stay up-to-date with industry trends and best practices, applying knowledge to drive innovation and improvement.
Requirements:
- Minimum 2 years' experience in a similar role, preferably in a large 5-star hotel.
- Proven track record of driving guest satisfaction and loyalty.
- Strong leadership and communication skills, with the ability to motivate and inspire a team.
- Excellent analytical and problem-solving skills, with the ability to make informed decisions.
- Relevant degree in Business or Hospitality, or equivalent experience.
What We Offer:
- A highly competitive salary and generous discretionary annual bonus.
- Access to health and wellness benefits.
- Complimentary city car parking at a nearby facility.
- Complimentary accommodation at Hyatt properties worldwide.
- Discounted accommodation for associates and their families.
- Learning and development opportunities.
- Associate rewards and recognition programs.
