IT Infrastructure Specialist

1 week ago

Newcastle, New South Wales, Australia beBeeInfrastructure Full time $114,400 - $145,450

We are seeking a highly skilled IT professional to join our team as a Infrastructure Support Specialist.

Job Description

This permanent position involves working on critical control system infrastructure within an operational technology (OT) setting. You will join a team responsible for managing the infrastructure of multiple data centers, which support all production, test, and development systems.

Key Responsibilities:
  • Manage escalations and provide onsite technical assistance
  • Assist and resolve incidents raised by staff and internal support teams
  • Support diagnosing problems and providing resolutions for technical issues
  • Provide guidance, support and mentoring to the internal support teams
  • Assist with delivering key solutions and occasionally project tasks
  • Documentation of support processes and issue resolutions
  • Dedicated Onsite Support

The ideal candidate will have a proven track record of taking ownership and successfully delivering results in a fast-paced and dynamic environment.

Requirements
  • Over 5 years' technical experience in an IT environment
  • Proficient in managing and supporting both Hyper-V and VmWare (Vsphere) virtualisation technologies
  • Demonstrated experience in managing Microsoft environments (Windows Server 2016/2019/2022)
  • Proficient in SCCM
  • Experience in Active Directory management, Group Policy administration and PowerShell
  • Working knowledge of backup technologies. Proficiency in Veeam is desirable.
  • Demonstrated knowledge of networking: TCP/IP, DNS, DHCP, VLAN, Routing
  • Remote Desktop / Terminal Services
  • Knowledge of ServiceNow is desirable

You will work alongside some of the best minds in the industry — and be empowered to make an impact from day one.

About Our Organisation

We help mid-market and government organisations reimagine the way they work.

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