Leading Retail Concession Manager

1 day ago


Melbourne, Victoria, Australia Country Road Group Full time
Mimco - Concession Manager

An exciting opportunity has arisen to lead our retail concession at Myer Highpoint VIC, as we continue to grow and expand our network. Be part of the Country Road Group's vision and ambition, enabling development of team members and achieving success through meaningful connections.

We are seeking a talented leader who can drive store operations excellence, deliver exceptional customer experiences, and build strong relationships with customers and colleagues alike. Key responsibilities include:

  • Identifying key insights and making informed decisions for business growth and customer satisfaction.
  • Coching and providing regular feedback to ensure team members understand products and deliver exceptional service.
  • Leading teams to achieve store operations excellence through effective stock management and loss prevention activities.
  • Attracting, engaging, and retaining top talent, building team capability and succession planning for store success.
  • Maintaining a safe working environment, promoting wellbeing, and ensuring compliance with relevant regulations.
  • Building and maintaining store rosters, balancing customer needs and team requirements.
  • Communicating brand and business strategy to team members, empowering them to deliver exceptional results.

The ideal candidate will possess:

  • A genuine desire to be part of the Country Road Group, aligned with our CRG values.
  • A passion for fashion, with a professional personal presentation.
  • Strong leadership skills in delivering exceptional customer and team experiences.
  • Ability to manage budgets, interpret financial reports, and generate efficient rosters.
  • Experience managing team performance, productivity, training, and development.
  • Ability to build and maintain customer relationships through exceptional service.

We offer:

  • A competitive remuneration package and quarterly incentives.
  • Seasonal product allowances and generous discounts on Country Road Group products.
  • Excellent career progression opportunities across the group.
  • Leadership development programs to inspire and empower retail leaders.
  • A global presence with over 600 stores and 6,300 team members.

About Mimco:

Mimco is an Australian accessories brand creating distinctive collections defined by iconic design, sustainable thinking, and individuality. We empower individuals to express their personal style, regardless of age or background.



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