Expert Retail Operations Lead

3 days ago


Melbourne, Victoria, Australia Brand Collective Full time
Job Description

We are seeking a highly skilled and motivated Retail Operations Lead to join our team at Brand Collective. In this role, you will be responsible for leading the day-to-day operations of our concession store in Myer Melbourne.

About the Role

As a Retail Operations Lead, you will be the face of our brand and will play a key role in delivering an exceptional customer experience. You will be responsible for managing a high-performing team, driving sales growth, and maintaining operational excellence.

Key Responsibilities
  • Lead the concession team to achieve business goals and deliver an outstanding customer experience
  • Manage day-to-day operations, including stock control, visual merchandising, and loss prevention management
  • Develop and maintain strong relationships with internal stakeholders, including the Myer team
  • Coach and develop team members to achieve business goals and improve performance
Requirements

To be successful in this role, you will need:

  • A minimum of 1 year's experience in retail management or supervisory roles
  • Excellent leadership and communication skills
  • Ability to work independently and as part of a team
  • Familiarity with operating procedures and best practices in retail
What We Offer

We offer a competitive salary package, including:

  • A base salary of $60,000 per annum
  • Generous discounts across Brand Collective brands
  • Quarterly wardrobe allowance to encourage you to wear our brands to work
  • Employee Assistance Program with free access to Mental Health Professionals


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