Expert Retail Operations Lead
3 days ago
We are seeking a highly skilled and motivated Retail Operations Lead to join our team at Brand Collective. In this role, you will be responsible for leading the day-to-day operations of our concession store in Myer Melbourne.
About the RoleAs a Retail Operations Lead, you will be the face of our brand and will play a key role in delivering an exceptional customer experience. You will be responsible for managing a high-performing team, driving sales growth, and maintaining operational excellence.
Key Responsibilities- Lead the concession team to achieve business goals and deliver an outstanding customer experience
- Manage day-to-day operations, including stock control, visual merchandising, and loss prevention management
- Develop and maintain strong relationships with internal stakeholders, including the Myer team
- Coach and develop team members to achieve business goals and improve performance
To be successful in this role, you will need:
- A minimum of 1 year's experience in retail management or supervisory roles
- Excellent leadership and communication skills
- Ability to work independently and as part of a team
- Familiarity with operating procedures and best practices in retail
We offer a competitive salary package, including:
- A base salary of $60,000 per annum
- Generous discounts across Brand Collective brands
- Quarterly wardrobe allowance to encourage you to wear our brands to work
- Employee Assistance Program with free access to Mental Health Professionals
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