Managerial Leader

2 weeks ago

Perth, Western Australia beBeeLeadership Full time

Job Summary:

This is a leadership role where you will lead and guide the team to achieve all service and financial targets through strong employee engagement, customer advocacy, and sound operational management.

The successful candidate should actively champion the voice of the customer across the business and continually monitor operational performance to meet key service measures including cycle time and quality.

Responsibilities:
  • Lead and manage a team to achieve service and financial targets
  • Develop and implement strategies for employee engagement and customer advocacy
  • Monitor operational performance and identify areas for improvement

Requirements:

  • Proven leadership and people management skills
  • Proven analytical, judgment, and decision-making skills
  • Superior communication and interpersonal skills
  • Exceptional customer service focus
  • Resilient and able to work under pressure
Benefits:
  • Inspiring locations and flexible workspaces
  • Opportunities for career growth and development
  • Access to online learning and career planning tools
  • A range of banking, wealth, and insurance benefits

About Us:

We are a leading financial institution with a long history of backing people, businesses, and communities. We are committed to creating better futures for all our people, customers, and shareholders.

We value diversity and inclusion and strive to create a culture that is inclusive and accessible.

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