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Seasonal Concierge Team Member
2 months ago
We are seeking a highly motivated and customer-focused individual to join our Concierge Team as a Seasonal Concierge Team Member. As a key member of our team, you will be responsible for delivering exceptional customer service and creating memorable experiences for our guests.
Key Responsibilities- Provide exceptional customer service and support to guests, ensuring a 5-star experience.
- Promote and sell Westfield Gift Cards and other services, providing convenient solutions to customers.
- Welcome guests at the concierge desk, engaging with them to understand their needs and provide helpful directions and advice.
- Support the marketing team with festive events and surprise-and-delight moments.
- A customer-focused individual with excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and adapt to changing situations.
- Availability to work shifts from October to February, including late-night, weekend, and public holiday trading.
Scentre Group is a leading retail property group, owning and operating 42 Westfield destinations across Australia and New Zealand. We create extraordinary places and experiences that connect and enrich communities.
We are committed to delivering exceptional customer experiences and creating more reasons for our customers to visit and spend time in our Westfield destinations.