IT Support Specialist

2 weeks ago

Sydney, New South Wales, Australia beBeeService Full time $87,654 - $123,456
Job Description

We are seeking a skilled and experienced IT professional to join our team as a Service Desk and Onsite Engineer. As a key member of our technical support team, you will be responsible for providing high levels of service from a Level 1 and Level 2 support perspective to our customers across a wide variety of technologies.

As an onsite engineer, you will work closely with our customers to troubleshoot hardware and software related issues, provide technical support and assistance, and maintain and manage customer assets. You will also be responsible for performing administrative tasks such as AD, O365/Exchange etc.

Key Responsibilities:

  • Provide 1st and 2nd Level support to our customers
  • Troubleshoot hardware and software related issues
  • Strong technical troubleshooting skills
  • Respond to client support tickets
  • Log incidents and service requests in the relevant ITSM tool.
  • Escalate issues to our 3rd Level support teams or 3rd Party vendors where appropriate
  • Provide onsite face-to-face and remote technical support
  • Perform administrative tasks such as AD, O365/Exchange etc.

Requirements:

  • 3+ years IT hands on experience in a Managed Services Environment
  • 2+ years working in a Service Desk environment
  • 2+ years providing Onsite customer support
  • 3+ years working in a Desktop Management capacity
  • Experience in Microsoft Server (2003-2016) and Azure AD including AD, Group Policy, Powershell scripting, Sites/Services, DHCP, File/Print, DFS, Replication, Storage, WSUS etc.
  • Experience in installing PC, Monitors, Software and Network Printers
  • Experience in SOE, workstation and patch management via Kaseya, SCCM and Intune
Benefits

We offer a range of benefits to our employees, including:

  • Bonus Leave including Birthday leave, Canon Day, Kyosei Day
  • Flexible working arrangements
  • Training and development opportunities
  • Wellbeing benefits including discounted health insurance, flu vaccines and confidential counselling
  • Performance Recognition and Milestone recognition
  • Canon products offered at discounted rates
  • Education assistance
About Us

We are a leading provider of Business Process Optimisation and IT services, helping organisations to optimise, automate and transform their operations. We work collaboratively with our customers to deliver bespoke solutions that meet and exceed their business needs.

  • Mac Expert

    1 week ago

    Sydney, New South Wales, Australia IT Support Guy Full time $40,000 - $50,000 per year

    Job Title: Mac Expert / macOS IT SpecialistAbout UsWe are an [IT Services / Digital Marketing / Tech Support] company providing comprehensive technology solutions to businesses and individuals. We are looking for a Mac Expert with strong experience in macOS environments, Apple ecosystem management, and troubleshooting to support our clients and internal...

  • System Support Professional

    2 weeks ago

    Sydney, New South Wales, Australia beBeeSupport Specialist Full time $90,000 - $110,000

    Job Role:">This role ensures that all service level agreements are met and delivered according to specifications.">Key Responsibilities:">">Manage support tickets, analyse issues and derive short-term solutions.">Log and document incidents and issues within a ticketing system.">Create and manage support tickets with key vendors.">Refer incidents to other...

  • Marketing Specialist

    2 weeks ago

    Sydney, New South Wales, Australia Brennan It Full time

    **Why work for Brennan?**We are a national company with a reputation for delivering technical excellence, innovation and high quality service to the mid-market and have backed up that statement by winning the #1 Managed Service Provider in Australia for the past 10 years in a row.**Brennan IT benefits include**:- A strong culture underpinned by values that...

  • Receptionist

    2 weeks ago

    Sydney, New South Wales, Australia Specialist Practice Full time

    We are looking for an energetic, motivated and reliable receptionist and administration assistant to join our team at our busy specialist practice in Camden. The role is for 3 days per week.This fast-paced role will involve managing a busy front desk reception, liaising with patients, supporting our dental assistants and practitioners as well as general...

  • Healthcare Technology Specialist

    2 weeks ago

    Sydney, New South Wales, Australia beBeeUltrasound Specialist Full time $100,000 - $180,000

    As a highly skilled and dedicated professional, this role offers the opportunity to shape the future of healthcare.About the Position:This position is responsible for providing sales support through customer visits and collaboration with the sales team to achieve business objectives.Collaborate with Sales and Product Managers on opportunities, including...

  • Experienced Orthodontic Assistant

    4 days ago

    Sydney, New South Wales, Australia Specialist Orthodontists Sydney Full time $60,000 - $90,000 per year

    About the role This is an excellent opportunity to join the dynamic team at Specialist Orthodontists Sydney as an experienced Orthodontic Assistant. You will be working part-time in our Campbelltown practice, providing critical support to our highly skilled orthodontist and OHT's. This role is integral to ensuring our patients receive exceptional care and...

  • Medical Receptionist – Casual with Potential Permanent

    2 weeks ago

    Sydney, New South Wales, Australia MyENT Specialist Full time $104,000 - $130,878 per year

    Office Hours onlyFlexibleFriendly and Supportive Team EnvironmentMust be able to travel between locations (Kogarah and Gregory Hills)About usA busy, established, Medical specialist located in Gregory Hills and Kogarah is seeking an experienced, flexible medical receptionist.This is an opportunity for someone who loves working in the health sphere to learn...

  • Advanced Contract Management Specialist

    2 weeks ago

    Sydney, New South Wales, Australia beBeeContract Specialist Full time $140,000 - $170,000

    Job Description:Anduril Industries is a defense technology company with a mission to transform military capabilities with advanced technology.The contracting professionals play a crucial role in program success by interfacing daily with program leadership, functional leadership, and customers in fast-paced environments.They must be resourceful, creative, and...

  • Disability Support Worker

    3 weeks ago

    Sydney, New South Wales, Australia Advantage Healthcare Support Full time

    Disability Support Worker (Prestons NSW 2170)Join to apply for the Disability Support Worker (Prestons NSW 2170) role at Advantage Healthcare SupportDisability Support Worker (Prestons NSW 2170)1 day ago Be among the first 25 applicantsJoin to apply for the Disability Support Worker (Prestons NSW 2170) role at Advantage Healthcare SupportGet AI-powered...

  • Disability Support Worker

    3 weeks ago

    Sydney, New South Wales, Australia Advantage Healthcare Support Full time

    Disability Support Worker (Prestons NSW 2170)Join to apply for the Disability Support Worker (Prestons NSW 2170) role at Advantage Healthcare SupportDisability Support Worker (Prestons NSW 2170)1 day ago Be among the first 25 applicantsJoin to apply for the Disability Support Worker (Prestons NSW 2170) role at Advantage Healthcare SupportGet AI-powered...