
High-Performing Client Advocate
1 week ago
We are seeking a high-performing Senior Client Advisor to join our boutique. As a key member of our team, you will be responsible for delivering exceptional client experiences and driving business success.
Key Responsibilities:- Embody and inspire exceptional client experience standards in presentation and behavior in line with industry best practices.
- Consistently strive to meet productivity targets and contribute to the overall success of the boutique.
- Build rapport with clientele, establishing a loyal client base and maintaining long-term relationships.
- Leverage CRM tools to cultivate brand loyalty and enhance client engagement.
- Become a subject matter expert in product knowledge, fabrication, and personal styling to elevate client experiences.
- Support the management team to create a collaborative sales environment.
- Previous experience in a similar position within the retail industry.
- Ability to work effectively as part of a team to achieve store targets and KPIs.
- A natural ability to build rapport and develop client relationships.
- Passion for the Australian designer and luxury fashion markets.
- Full-time availability across a Sunday to Thursday roster rotation.
- Competitive salary package.
- Opportunity to work with a talented and passionate team.
- Access to seasonal wardrobes.
- Excellent bonus structures and incentives.
- Training and development opportunities.
- Company progression and career advancement.
We are committed to fostering an inclusive and diverse environment where opportunities and challenges are prioritized. We are seeking to recruit, promote, and reward our teams according to their professional aspirations, contribution, achievements, and commitment to our values.
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