Digital Infrastructure Specialist

2 days ago

Darwin, Northern Territory, Australia beBeeDesktopSupport Full time $80,000 - $110,000

Job Title: Desktop Support Engineer

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We are seeking a skilled professional to provide day-to-day local and remote desktop support across Australia, with the primary location in Darwin.

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Key Responsibilities:

  • Provide first and second-level contact and problem resolution for customer issues.
  • Work with vendors to remediate complex AV issues as needed.
  • Maintain ticket updates for all reported incidents.
  • Install, upgrade, support, and troubleshoot Windows 10, 11, and Microsoft Office 365, Cisco Jabber, and other authorized desktop applications.
  • Perform general preventative maintenance tasks on computers, laptops, printers, and other equipment.

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