Luxury Hotel Ambassador

2 weeks ago

Melbourne, Victoria, Australia beBeeExpert Full time $101,520 - $103,560
Job Title

As a Guest Experience Expert, you play a pivotal role in delivering exceptional service to our esteemed guests.

  • Supervise and support the front office team with operational tasks.
  • Develop expertise on luxury hotels and their surroundings.
  • Assist guests with check-in, check-out, and billing processes.
  • Handle general enquiries, build relationships with guests, and take reservations while performing cash handling responsibilities.

About You:

We are looking for an individual with experience using property management systems, excellent organisational skills, and relevant supervisory experience.

The ideal candidate is enthusiastic, self-motivated, driven, and energized in a fast-paced environment, equipped with smart solutions and a can-do attitude.

Our organisation offers a range of benefits, including exclusive staff discounts, flexible working hours and locations, sabbatical leave, paid leave during birthday month, and internationally recognised training programs.

We value equality, diversity and inclusiveness, offering opportunities for growth, development, and progression within our group.

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