Experience Hotel Ambassador

3 days ago

Melbourne, Victoria, Australia beBeeAmbassadorship Full time $60,000 - $80,000

Hotel Experience Ambassador

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You are a vital part of our team, offering personalized experiences to create memorable moments for our guests. As a skilled ambassador, you will be the first point of contact for our visitors and play a crucial role in making their stay with us truly exceptional.

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Your Key Responsibilities:

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  • Engage with guests by providing exceptional service and ensuring their needs are met promptly and professionally.">
  • Tailor your approach to each guest, understanding their preferences and requirements to offer customized recommendations.">
  • Develop a thorough knowledge of our property, including its history, amenities, and services, to share with guests and enhance their experience.">
  • Promote our hotel's offerings and services to guests, encouraging them to explore and enjoy all that we have to offer.">
  • Partner with other departments to ensure seamless service delivery and address any guest concerns efficiently.">
  • Maintain a safe and luxurious environment by reporting any safety concerns and adhering to high standards of grooming and uniform presentation.">
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About You:

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We are looking for an individual who is passionate about delivering exceptional customer service, possesses excellent communication skills, and can work effectively in a fast-paced environment. If you have a talent for building relationships, are confident in your ability to multitask, and thrive in a dynamic setting, we encourage you to apply.

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Benefits:

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We offer a range of benefits designed to support your career growth and well-being. These include opportunities for professional development, flexible working arrangements, and access to exclusive employee programs.

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About Us:

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We are a global hospitality leader, committed to creating unforgettable experiences for our guests. Our commitment to excellence drives us to continuously innovate and improve our services, ensuring that every guest feels valued and respected.

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