Customer Service Representative

6 days ago


Noble Park, Victoria, Australia Oji Fibre Solutions Full time
About the Role

Oji Fibre Solutions is a leading manufacturer of market pulp, paper, and fibre-based packaging solutions. We are committed to delivering innovative, environmentally sustainable products and working collaboratively to develop solutions that enhance our customers' competitiveness.

Job Summary

We are seeking a highly motivated and enthusiastic Customer Service Representative to join our dynamic team located in Noble Park. The successful candidate will excel at providing superior service to our external customer base through accurate data entry and timely processing of orders received via our internal systems.

Key Responsibilities
  • Provide exceptional customer service through accurate data entry and timely processing of orders
  • Collaborate with the sales team to ensure our customers receive the best experience possible
  • Work in a fast-paced manufacturing environment, managing changing demands and priorities
  • Develop and maintain strong relationships with internal stakeholders, including sales and operations teams
Requirements

To be considered for this role, you must be a proactive team player with excellent communication skills, precise and consistent attention to detail, and flexibility to manage changing demands. Prior experience in a manufacturing or packaging environment is highly desirable, but not essential.

About Oji Fibre Solutions

Oji Fibre Solutions values diversity and is committed to creating an inclusive and supportive work culture where everyone can perform their best within highly professional teams. We act within the framework of our company's core values and encourage and enable everyone to succeed.



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