
Front Desk Operations Assistant
4 days ago
As a Front Desk Operations Assistant, you will be the welcoming face and warm greeting that sets the tone for our guests' entire stay.
Key Responsibilities- Deliver exceptional hospitality to every guest from check-in to check-out
- Communicate effectively with guests and colleagues to ensure seamless collaboration
- Conquer challenges alongside guests, turning obstacles into success stories
- Promote hotel amenities and services by having a deep understanding of products and offerings
- Be knowledgeable about local hotspots and hidden gems
- Display proficiency in accurately handling reservations and managing guest accounts
- Previous experience in front desk operations is highly valued
- Ability to provide innovative solutions to exceed customer service expectations
- Capacity to collaborate within teams and work independently
- Strong organisational and time management skills
- Proficiency in both written and verbal communication
- ALL Heartist Membership - Enjoy discounts on worldwide accommodation and food & beverage
- Family & Friends Discounts - Available on a range of services and events
- Accor Live Limitless (ALL) Loyalty Program - Earn status & reward points on worldwide stays
- Learn Your Way - Support your career development with access to industry leading training platforms
- Build Your Network - Grow your hospitality network worldwide
- Worldwide Opportunities - Unlimited opportunities to grow your career
We welcome you as you are. We help you grow and learn, so that work brings purpose to your life. By joining us, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality. We are an inclusive company, building diverse teams across the globe.
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Front Desk Operations Manager
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Front Desk Operational Manager
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Front Desk Assistant
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Front Desk Operations Specialist
1 week ago
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Front Desk Coordinator
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Front Desk Assistant
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Front Desk Coordinator
1 week ago
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