
Care Coordinator
6 days ago
This role involves coordinating schedules to ensure efficient operation of centres.
About the RoleWe are seeking a skilled coordinator to join our team. The ideal candidate will have experience in scheduling and administration, with strong organisational and time management skills.
Key Responsibilities- Rostering: Develop and maintain accurate rosters to meet care minute targets; coordinate replacement of unplanned vacant shifts; manage agency staff attendance records; verify and maintain accuracy of system entries.
- Payroll: Clear daily timekeeping functions; review staff punches for accurate attendance; manage overtime entries; review entitlements; process fortnightly payroll reconciliations; ensure timely completion.
- Customer Service: Provide professional support to centre managers and staff; build relationships with internal stakeholders; respond to inquiries with empathy and accuracy; maintain high service levels and balance priorities.
- Genuine appreciation for values and ethos of the organisation.
- Experience in similar scheduling or administrative role; knowledge of industry operational needs.
- Strong secretarial, administrative and organisational skills; ability to learn accreditation requirements; excellent time management and prioritisation; ability to work independently; clear and professional communication across all levels.
- Commitment to EEO, anti-discrimination and harassment-free workplace; well-mannered, confident and approachable; strong problem-solving and proactive attitude; customer-focused service orientation.
- Generous salary packaging benefits; meal and entertainment benefits through salary packaging.
- Flexible rostering, paid parental leave, flexible work arrangements.
- Learning and development opportunities, scholarships via college, supported study options.
- Employee assistance program, career progression and transfer opportunities.
- Opportunities to make an impact with a leading charity.
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