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Senior Data Migration Specialist

2 months ago

Sydney, New South Wales, Australia Themis Solutions Inc. Full time
About the Role

We are seeking a highly skilled Senior Data Migration Specialist to join our team in APAC. As a key member of our Customer Success Department, you will be responsible for migrating customer data from legacy products into Clio.

Key Responsibilities
  • Perform data transformations and validations based on customer needs and workflows.
  • Provide exceptional customer service throughout the data migration process.
  • Design, build, and maintain automation tools using scripting languages to extract data from various sources, map and transform customer workflows, and load into Clio products.
  • Be the go-to migration lead for APAC migrations, assisting with scoping and timelines, and acting as a proactive player with internal stakeholders.
  • Talk to potential professional services customers to position the value of migration packages and assist with closing opportunities.
  • Plan, lead, and own projects from end-to-end, participating in cross-departmental initiatives to build a world-class migration experience.
Requirements
  • A healthy customer obsession and focus on delivering exceptional client experience.
  • 5+ years of data migration experience, with experience in financial or document migrations being an asset.
  • 3-5 years of experience with coding/scripting/SQL queries, with Python being a plus.
  • Expert knowledge in Microsoft Excel.
  • A proactive mindset, effortless communication skills, and a deep understanding of Clio products and common workflows.
About Us

Clio is a global leader in the legal experience, transforming the lives of legal professionals while increasing access to justice. We pride ourselves on building a human and high-performing culture, where our teams feel included, valued, and enabled to do their best work.

We offer a competitive salary, top-tier health benefits, hybrid work environment, flexible time off policy, and a Clioversary recognition program. We are committed to diversity, equity, and inclusion, and we encourage candidates from all backgrounds to apply.