Sales Operations Coordinator

2 days ago

Sydney, New South Wales, Australia beBeeSupport Full time $77,000 - $90,000
Sales Support Specialist">The Sales Support Specialist is a crucial role within our organization, responsible for delivering exceptional client outcomes by providing proactive internal support and efficient coordination. This position plays a vital part in achieving business growth across various sectors by strengthening internal processes and supporting the sales function to perform at its best.

### Key Responsibilities:
- Assist Account Managers and Business Development Managers in preparing quotes and proposals from detailed briefs, maintaining standardized templates, and managing sales pricelists in coordination with procurement and leadership.
- Facilitate internal handover documentation from sales to project delivery teams, manage incoming customer enquiries, and route them to appropriate sales contacts.
- Lead and manage client onboarding processes to ensure smooth implementation of solutions, proactively supporting clients in adopting and maximizing the use of our technology services.
- Maintain and update CRM data, including opportunities, client records, and status tracking, ensuring timely and accurate entry of opportunities, quotes, and client activity logs.
- Produce monthly sales activity, pipeline, and booking reports for the Sales Director and sales leadership, assisting with tracking against team KPIs and providing visibility into conversion rates and sales outcomes.

### Required Skills and Qualifications:
- Experience supporting enterprise or critical infrastructure clients, prior exposure to AV/IT/electronic security industry tools and terms, understanding of sales KPIs and reporting frameworks, and knowledge of procurement or project handover processes.
- Highly organized and efficient individual with strong attention to detail, able to manage multiple priorities and deadlines with minimal supervision, and possessing a strong sense of initiative, accountability, and professionalism.
- Familiarity with technology services, IT, electronic security, or AV solutions, ability to understand client business needs, and translate them into actionable plans, proficiency in CRM software, comfortable formatting and editing sales documents, quotes, and templates, and ability to interpret technical information from estimates or product data sheets.

### Benefits:
- Supportive, inclusive culture that fosters a positive environment where all team members can thrive both personally and professionally.
- Clear opportunities for career growth and advancement within a global organization.
- Ongoing professional development and training to keep you ahead of industry trends and technologies.
- Flexible working arrangements to support work-life balance.

### What We're Looking For:

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