Customer Experience Champion

About UsAt ANZ, we're dedicated to helping small business owners succeed by providing a comprehensive range of products and services.Our customer-focused approach has generated significant growth, and we're now seeking a talented individual to join our team as a Care for Customer Specialist.About the RoleAs a key member of our team, you will be responsible...

About UsAt ANZ, we're dedicated to helping small business owners succeed by delivering exceptional customer experiences.About the roleAs a Care for Customer Specialist, you will focus on providing a seamless onboarding experience to drive customer engagement and retention. You will ensure customers activate their commercial products, identify cross-sell...

We're seeking a Customer Experience Director to join our Customer Trust Hub team at Medibank Private Limited.About the RoleAs a key member of our team, you will be responsible for leading the strategic design and delivery of initiatives that evolve the way in which Medibank protects our health insurance and health services customers.You will work closely...

About UsJB Hi-Fi Limited is one of Australasia's largest and most trusted retailer groups, specialising in consumer electronics, home entertainment, small appliances, and white goods. Our Purpose is to help people with better ways to live, learn, work, and play.About the RoleAs a Counter Specialist, you will contribute to the continued sales growth of the...

About Wesfarmers HealthWe are a leading health, beauty, and wellness company in Australia, operating over 460 stores and clinics nationwide.Our vision is to deliver exceptional customer experiences across our retail brands, including Priceline and Clear Skincare Clinics.This Role:We are seeking an experienced Customer Experience Leader to join our team. In...

At MLC Limited, we're seeking a highly skilled Head of Customer Strategy and Experience to shape and lead our Customer Strategy and Customer Experience function.This senior leadership position will play a pivotal role in uplifting experience and engagement, ensuring customer-centric thinking is embedded in every area of the organisation, supporting our...

About the RoleThe Head of Customer Strategy and Experience is a senior leadership position responsible for shaping and leading MLC Limited's Customer Strategy and Customer Experience function.This role will play a pivotal part in uplifting experience and engagement, ensuring customer-centric thinking is embedded in every area of the organisation, supporting...

About the RoleThe Head of Customer Strategy and Experience is a senior leadership position responsible for shaping and leading MLC Limited's Customer Strategy and Customer Experience function.This role will play a pivotal part in uplifting experience and engagement, ensuring customer-centric thinking is embedded in every area of the organisation, supporting...

Job Title: Customer Service Experience ManagerAbout the Role:The Customer Service Experience Manager plays a pivotal role in our commitment to delivering an outstanding member experience within the superannuation industry. This position requires a dedicated professional who possesses excellent communications skills and a strong commitment to assisting...

About UsAt Medibank, we're driven by a simple purpose: to create the best health and wellbeing for all of Australia. We believe that our greatest potential lies in the people who work with us.Enterprise DigitalWe're building an expert team to deliver best-in-class solutions for our customers. Our mission is to 'Create delightful experiences that help our...

About the RoleThe Head of Customer Strategy and Experience is a senior leadership position responsible for shaping and leading MLC Limited's Customer Strategy and Customer Experience function.This role plays a pivotal part in uplifting experience and engagement and ensuring that customer-centric thinking is embedded in every area of the organisation,...

About the Team Viva Energy Retail is Australia's largest single branded mobility and convenience retail network, and we're growing. We're part of the Coles Express and On The Run Group, making this an exciting time to join our team. Our goal is to help people reach their destinations, whether it's filling up their cars, grabbing food to go, or topping up...

About the RoleThe Customer Resolution and Remediation Portfolio champions listening to our customers and solving their concerns with the bank. We make a difference by resolving complaints with consistency and fairness, while promoting the value of insights to our colleagues in frontline businesses and tribes. Your work will influence and drive improvements...

About the RoleThe Customer Resolution and Remediation Portfolio champions listening to our customers and solving their concerns with the bank. We make a difference by resolving complaints with consistency and fairness, while promoting the value of insights to our colleagues in frontline businesses and tribes. Your work will influence and drive improvements...

About the OpportunityWe are seeking an experienced Strategic Customer Experience Lead to spearhead our customer engagement and retention initiatives.As a key member of our team, you will be responsible for designing and executing top-tier customer experiences that guarantee an effortless journey for our customers. You will work closely with our Marketing and...

About the Role:We are seeking a highly skilled Digital Delivery Lead to join our dynamic Technology team at Australian Pharmaceutical Industries. In this role, you will be accountable for the effective delivery of enhancements and defect resolution for the Priceline eCommerce website.Key Responsibilities:Product Delivery and Continuous Improvement: Lead...

About the RoleThe Customer Resolution and Remediation Portfolio champions listening to our customers and solving their concerns with the bank. We make a difference by resolving complaints with consistency and fairness, while promoting the value of insights to our colleagues in frontline businesses and tribes. Your work will influence and drive improvements...

About UsAt ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.About the RoleThe Customer Resolution and Remediation Portfolio champions listening to our customers and solving their concerns with the bank. We make a difference by resolving...

Unlock Your PotentialWe're on the lookout for a dynamic individual to drive strategic design and delivery of initiatives that elevate the way Medibank protects our customers and their data. This role offers a unique opportunity to shape the future of customer trust and make a real impact.Your Key ResponsibilitiesAs a key member of the Customer Trust Hub,...

About the RoleThe Customer Resolution and Remediation Portfolio champions listening to our customers and solving their concerns with the bank. We make a difference by resolving complaints with consistency and fairness, while promoting the value of insights to our colleagues in frontline businesses and tribes. Your work will influence and drive improvements...