Customer Experience Leader

About the RoleThe Head of Customer Strategy and Experience is a senior leadership position responsible for shaping and leading MLC Limited's Customer Strategy and Customer Experience function.This role will play a pivotal part in uplifting experience and engagement, ensuring customer-centric thinking is embedded in every area of the organisation, supporting...

About the RoleThe Head of Customer Strategy and Experience is a senior leadership position responsible for shaping and leading MLC Limited's Customer Strategy and Customer Experience function.This role plays a pivotal part in uplifting experience and engagement and ensuring that customer-centric thinking is embedded in every area of the organisation,...

At MLC Limited, we're seeking a highly skilled Head of Customer Strategy and Experience to shape and lead our Customer Strategy and Customer Experience function.This senior leadership position will play a pivotal role in uplifting experience and engagement, ensuring customer-centric thinking is embedded in every area of the organisation, supporting our...

About UsAt ANZ, we're dedicated to helping small business owners succeed by providing a comprehensive range of products and services.Our customer-focused approach has generated significant growth, and we're now seeking a talented individual to join our team as a Care for Customer Specialist.About the RoleAs a key member of our team, you will be responsible...

About UsAt ANZ, we're dedicated to helping small business owners succeed by delivering exceptional customer experiences.About the roleAs a Care for Customer Specialist, you will focus on providing a seamless onboarding experience to drive customer engagement and retention. You will ensure customers activate their commercial products, identify cross-sell...

About the RoleAs a Customer Experience Champion at JB Hi-Fi, you will be responsible for delivering exceptional customer experiences across various sales channels, including phone and live chat. This is a casual role that requires a flexible approach to work arrangements.Key ResponsibilitiesMeet or exceed sales targets by focusing on customer needs and...

We're seeking a Customer Experience Director to join our Customer Trust Hub team at Medibank Private Limited.About the RoleAs a key member of our team, you will be responsible for leading the strategic design and delivery of initiatives that evolve the way in which Medibank protects our health insurance and health services customers.You will work closely...

About UsJB Hi-Fi Limited is one of Australasia's largest and most trusted retailer groups, specialising in consumer electronics, home entertainment, small appliances, and white goods. Our Purpose is to help people with better ways to live, learn, work, and play.About the RoleAs a Counter Specialist, you will contribute to the continued sales growth of the...

About the RoleThe Head of Customer Strategy and Experience is a senior leadership position responsible for shaping and leading MLC Limited's Customer Strategy and Customer Experience function.This role will play a pivotal part in uplifting experience and engagement, ensuring customer-centric thinking is embedded in every area of the organisation, supporting...

Job Title: Customer Service Experience ManagerAbout the Role:The Customer Service Experience Manager plays a pivotal role in our commitment to delivering an outstanding member experience within the superannuation industry. This position requires a dedicated professional who possesses excellent communications skills and a strong commitment to assisting...

About the Team Viva Energy Retail is Australia's largest single branded mobility and convenience retail network, and we're growing. We're part of the Coles Express and On The Run Group, making this an exciting time to join our team. Our goal is to help people reach their destinations, whether it's filling up their cars, grabbing food to go, or topping up...

About MedibankWe're a leading health insurer with a bold vision to create better health and wellbeing for all Australians. Our mission is to deliver exceptional customer experiences, drive innovation, and foster a culture of continuous improvement.Job Title: Digital Transformation LeaderThis is a fantastic opportunity to join our digital transformation...

About the OpportunityWe are seeking an experienced Strategic Customer Experience Lead to spearhead our customer engagement and retention initiatives.As a key member of our team, you will be responsible for designing and executing top-tier customer experiences that guarantee an effortless journey for our customers. You will work closely with our Marketing and...

At MLC Limited, we're seeking a seasoned leader to shape and drive our Customer Strategy and Experience function. As Chief Customer Officer, you'll be responsible for elevating experience and engagement, ensuring customer-centric thinking is embedded throughout the organization.The ideal candidate will have 10+ years of experience in leading customer...

About the Role:We are seeking a highly skilled Digital Delivery Lead to join our dynamic Technology team at Australian Pharmaceutical Industries. In this role, you will be accountable for the effective delivery of enhancements and defect resolution for the Priceline eCommerce website.Key Responsibilities:Product Delivery and Continuous Improvement: Lead...

Role OverviewWe are seeking a highly skilled Data Science Leader to join our team at Fujitsu. As a key member of our data science practice, you will be responsible for leading the development and implementation of advanced analytics and data science solutions for our clients.Key ResponsibilitiesArchitect and design data science and AI solutions to meet...

Unlock Your PotentialWe're on the lookout for a dynamic individual to drive strategic design and delivery of initiatives that elevate the way Medibank protects our customers and their data. This role offers a unique opportunity to shape the future of customer trust and make a real impact.Your Key ResponsibilitiesAs a key member of the Customer Trust Hub,...

HCF is Australia's largest not-for-profit health fund, dedicated to providing exceptional customer service. As a Customer Service Representative, you will be the face of our company, ensuring our customers receive personalized solutions tailored to their needs.Key responsibilities include handling inbound calls, navigating customers through their claim...

About the RoleWe are seeking a Customer Service Representative to join our Melbourne-based Customer Contact team at MLC Limited. This is a permanent opportunity for those looking to start or progress their corporate career.As a Customer Service Representative, you will be responsible for assisting customers with simple enquiries, taking payments, updating...

Job Title: Claims Management LeaderAbout the Role:In this leadership position, you will be responsible for managing a portfolio of Retail claims. Your focus will be on leading a team of claims professionals to deliver an exceptional customer experience and improve claim duration.Main Responsibilities:Lead a team of claims professionals to manage a portfolio...