IDR Case Manager

About the RoleWe are seeking a highly skilled and customer-focused Complaint Resolution Specialist to join our team in Australia Retail & Commercial. As a key member of our Customer Resolution and Remediation Portfolio, you will play a critical role in resolving escalated customer complaints and delivering fair and balanced outcomes.Key...

About the RoleThe Customer Resolution and Remediation Portfolio champions listening to our customers and solving their concerns with the bank. We make a difference by resolving complaints with consistency and fairness, while promoting the value of insights to our colleagues in frontline businesses and tribes. Your work will influence and drive improvements...

About the RoleThe Customer Resolution and Remediation Portfolio champions listening to our customers and solving their concerns with the bank. We make a difference by resolving complaints with consistency and fairness, while promoting the value of insights to our colleagues in frontline businesses and tribes. Your work will influence and drive improvements...

About the RoleThe Customer Resolution and Remediation Portfolio champions listening to our customers and solving their concerns with the bank. We make a difference by resolving complaints with consistency and fairness, while promoting the value of insights to our colleagues in frontline businesses and tribes. Your work will influence and drive improvements...

Job Title: Case ManagerAbout the RoleWe are seeking a highly skilled and experienced Case Manager to join our team at Link Group. As a Case Manager, you will play a critical role in ensuring that our members receive accurate and timely claims processing, while also providing exceptional customer service.Key ResponsibilitiesManage a portfolio of claims,...

About the RoleThe Customer Resolution and Remediation Portfolio champions listening to our customers and solving their concerns with the bank. We make a difference by resolving complaints with consistency and fairness, while promoting the value of insights to our colleagues in frontline businesses and tribes. Your work will influence and drive improvements...

About the RoleThe Customer Resolution and Remediation Portfolio champions listening to our customers and solving their concerns with the bank. We make a difference by resolving complaints with consistency and fairness, while promoting the value of insights to our colleagues in frontline businesses and tribes. Your work will influence and drive improvements...

Job Title: Case ManagerAbout the RoleWe are seeking a highly skilled and experienced Case Manager to join our team at Link Group. As a Case Manager, you will be responsible for ensuring that member claims are correctly set up and paid accurately throughout the claiming process.Key ResponsibilitiesManage member claims from initial setup to final payment,...

About the RoleThe Customer Resolution and Remediation Portfolio champions listening to our customers and solving their concerns with the bank. We make a difference by resolving complaints with consistency and fairness, while promoting the value of insights to our colleagues in frontline businesses and tribes. Your work will influence and drive improvements...

Job SummaryThe Case Manager is a key role within our team, responsible for ensuring that member claims are correctly set up and paid accurately. This involves effective communication with members, accurate documentation, and timely resolution of queries.Main ResponsibilitiesManage member claims from initial setup to final payment, ensuring accuracy and...

Job SummaryThe Case Manager is a key role in ensuring that member claims are correctly set up and paid accurately. This position requires strong communication skills, attention to detail, and the ability to manage multiple tasks effectively.Key ResponsibilitiesManage member claims from initial setup to final payment, ensuring accuracy and...

About the RoleWe are seeking a highly skilled and experienced Case Consultant, Retail Claims to join our Claims team based in Melbourne, Sydney, or Brisbane. This role is specifically allocated to the mental health claims team.As a Case Consultant, you will manage a portfolio of mental health-related claims, working alongside other Case Consultants to...

About the RoleWe are seeking a highly organized and detail-oriented Case Administrator to join our Claims team in North Sydney or Melbourne. As a key member of our team, you will provide administrative support to team members and internal/external stakeholders, ensuring seamless claims processing and excellent customer service.Key ResponsibilitiesManage...

About the RoleThe Claims team at MLC Limited are dedicated to providing exceptional support to our customers during their most vulnerable times. As a Case Administrator, you will play a vital role in helping us deliver a total customer experience that meets our high standards of integrity, fairness, and compassion.In this entry-level role, you will provide...

About the RoleThe Claims team at MLC Limited are dedicated to supporting customers during their most vulnerable times. As a Case Associate, you will work collaboratively with Case Consultants and other support services to provide administrative assistance and manage low-risk cases.Key ResponsibilitiesManage incoming and outgoing correspondence within Service...

About the RoleWe are seeking a highly skilled and compassionate Case Consultant to join our Retail Claims team in Melbourne, Sydney, or Brisbane. As a key member of our mental health claims team, you will be responsible for managing a portfolio of mental health-related claims with empathy and respect.With a generous salary package and participation in our...

About the RoleWe are seeking a highly skilled and experienced Case Consultant, Retail Claims to join our Claims team based in Melbourne, Sydney, or Brisbane. This role is specifically allocated to the mental health claims team. As a Case Consultant, you will manage a portfolio of mental health-related claims, working alongside other Case Consultants to...

About the RoleWe are seeking a highly skilled and compassionate Case Consultant to join our Retail Claims team in Melbourne, Sydney, or Brisbane. As a key member of our mental health claims team, you will be responsible for managing a portfolio of mental health-related claims with empathy, respect, and a proactive approach.With a generous salary package and...

About the RoleWe are seeking a highly skilled and experienced Case Consultant, Retail Claims to join our Claims team based in Melbourne, Sydney, or Brisbane. This role is specifically allocated to the mental health claims team, where you will manage a portfolio of mental health-related claims.As a Case Consultant, you will work alongside other experienced...

Job Title: Senior Legal CounselAbout the Role:We are seeking an experienced Senior Legal Counsel to join our Risk Legal Governance team at MLC Limited. As a Senior Legal Counsel, you will provide legal support for a range of work streams, with a particular focus on life insurance claims, including disputes.Key Responsibilities:Providing efficient and...