Lead Residential Supervisor

2 weeks ago

Mount Martha, Victoria, Australia Melba Support Services Full time
About the Role

As a key member of our Outcomes team in the South Division, you will lead the team delivering services in one of our residential homes in Rosebud. You will work closely with individuals we support, their families/guardians, and staff to ensure that the people we support receive the highest level of care.

You will work with a highly supportive and knowledgeable Operations Manager who will provide guidance and support. Additionally, you will be supported and coached by our Practice Quality and Safeguards team, who are experts in Zero Tolerance, human rights-based Positive Behaviour Support, and a person-centred approach.

This role requires shift work, including early morning and late nights, with one weekend every fortnight. There are no sleepovers required.

Employment, salary, and benefits are in accordance with the Disability Services Enterprise Agreement (Victoria) 2018 to 2022 Classification Level DDSO3/A.

Key Responsibilities
  • Supervise the operations of the Supported Independent Living service, providing regular reports to the Operations Manager.
  • Manage all aspects of team performance, including rosters, performance management, records management, quality, and compliance.
  • Lead and plan support for individuals with disabilities within their home and community, based on the goals of individual support plans.
  • Support initiatives that promote individual choice, control, and independence within their shared home environment.
  • Advocate within the broader community for inclusion, participation, and respect for rights for supported individuals.
  • Communicate with individuals we support and their families to help meet daily needs and plan support for future requirements.
  • Administer medication treatments, therapies, or seek assistance according to protocols.
Requirements
  • Must hold an Advanced Diploma of Community Sector Management or equivalent qualification.
  • Experience and knowledge in the field of disability and ability to apply policies and processes.
  • Specialised and contemporary understanding of disability and an ability to apply this theoretical knowledge to client support.
  • Understanding and familiarity with NDIS funding and planning processes.
  • Understanding of person-centred active support, positive behaviour support, and its implementation within a diverse team.
  • Passionate about supporting individuals with mental health and intellectual disability.
  • Knowledge of and skill with coaching, supervision, and planning practices.
  • Competencies using Microsoft Office software programs.
  • Experience in leadership positions.
What We Offer

Employment, salary, and benefits in accordance with Disability Services Enterprise Agreement Victoria (DSEAV) 2018 – 2022, classification Level DDSO3A.

Beyond the financial, you'll also enjoy the support we provide every staff member to be their best. You'll have access to ongoing professional development, employee assistance, and a 24/7 support line.

We are an equal opportunity Employer and aim to ensure every individual is treated with dignity and respect regardless of their cultural background, ability, ethnicity, gender identity, sexual orientation, spirituality, or religion. First nations people; people from culturally and/or linguistically diverse backgrounds, and people with a disability are strongly encouraged to apply.

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