Dealer Experience Specialist

5 days ago

Sydney, New South Wales, Australia beBeeCustomer Full time $60,000 - $90,000
**Experienced Dealer Job Overview**The Experienced Dealer is a critical role in providing exceptional customer experiences. Reporting to the Area Manager, this professional is accountable for delivering polished, personalized, and engaging behaviors that exceed customer expectations.Key responsibilities include:
  • Delivering relentless focus on customer service to ensure seamless experiences.
  • Accountability for productivity and key performance objectives.
  • Contributing to a positive culture and success of the business.
  • Understanding key drivers of the business.
  • Maintaining game integrity and consistency.
  • Efficient operations of Electronic Table Games and Crown Rewards by accurately processing transactions.
To succeed in this role, candidates must possess:
  • The proven ability to deliver outstanding customer experiences.
  • Experience in dealing at least 2 major table games (Baccarat, Blackjack, or Roulette).
  • A strong sense of integrity with the ability to thrive in compliance-driven environments.
  • Takes pride in personal appearance and presentation.
  • Ability to work shifts over 24/7 roster including weekends and public holidays.
  • Ability to obtain and maintain a Casino Gaming License.
**Benefits of Joining Our Team**Full-time and part-time positions are currently available, offering meaningful learning and development opportunities for tangible career pathways in a diverse and inclusive environment.As a valued member of our team, you will have access to recognition for your talents and contributions, as well as the chance to work for a company that cares about the environment and the community.

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