
Customer Support Specialist
2 weeks ago
We are seeking a proactive customer service professional to provide front-line support for our regional team and its customers. The role involves managing customer information, providing feedback, and contributing towards ongoing improvement in customer and administrative services.
Key Responsibilities:
- Provide high-quality front-line customer service including initial advice, information, guidance, escalating and redirecting issues as required.
- Manage customer information to ensure confidentiality, accuracy, and integrity.
- Contribute to an ongoing improvement in customer and administrative service activities.
About You / Required Skills and Qualifications
A hands-on office all-rounder with a strong team attitude is required. You will be busy and be a front face for our regional team. Strong professional communication skills, attention to detail, and comfort with processing accurate data and information are essential.
Benefits and What We Offer
This full-time entry-level position offers the opportunity to work in a dynamic team environment. As a key member of our regional team, you will contribute to the delivery of high-quality customer service and administration support.
Ongoing Professional Development
We are committed to supporting your ongoing professional development and offer opportunities for growth and advancement within the organization.
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