Strategic Process Enhancement Expert

2 weeks ago

Melbourne, Victoria, Australia beBeeImprovement Full time $100,000 - $120,000
Job Overview

Ambulance Victoria (AV) aims to save and improve lives through exceptional patient care. This role is crucial in bringing our vision of a world-leading ambulance service to life.

We are seeking an Improvement Specialist to lead the planning and delivery of key programs focusing on building team capability in continuous improvement, supporting local initiatives, and helping new ideas become part of day-to-day operations for our Specialist Operations and Coordination division.

Key Responsibilities:
  • Design and deliver best practice program and project management tools, methodologies, and governance arrangements to build improvement and innovation capability across the division.
  • Manage divisional projects using best practices to ensure timely delivery, quality, and clear communication.
  • Develop systems and processes to monitor the effectiveness of improvement initiatives after implementation, providing reports and recommendations as required to support continual improvement.
  • Support business plan development to meet strategic goals.
  • Achieve program outcomes through genuine collaboration and hands-on championing of workplace priorities and objectives, working closely with required stakeholders.
Requirements:

Candidates should hold a postgraduate qualification or relevant industry certification (or be actively working toward one), along with extensive experience in a related field. A combination of formal training and solid practical experience will also be considered.

  • Completion of a postgraduate degree or relevant industry certification in improvement science or project management (or progress toward) with high level relevant experience, or an equivalent combination of training and sound experience.
  • Demonstrated experience coaching and building capability in project management or improvement science, including an understanding of adult learning principles.
  • Demonstrated experience in program monitoring and reporting to support sound governance mechanisms and achievement of objectives.
  • Highly developed planning and organising skills to effectively establish the priority and scheduling of work tasks for self and others to ensure work priorities are completed on time and within budget, and to effectively operate in a high workload environment.
Benefits and Working Environment:

As a valued member of AV, you will enjoy a professional working environment that recognises the importance of work/life balance. We offer salary packaging options, generous personal leave entitlements, accrued days off for full-time roles, and other benefits including free on-site parking.

We believe our people are our greatest resource and the sustainability of our workforce depends on how well we utilise our people's skills and abilities and whether our staffing reflects the diversity of the Victorian community.

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