Exceptional Guest Experience Specialist

7 days ago


Melbourne, Victoria, Australia beBeeGuestExperience Full time $50,000 - $70,000

Deliver Exceptional Guest Experiences

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The Westin is committed to empowering guests to enhance their well-being when they need it most - while travelling. As The Westin associates, we rise to make each day better for our guests, our communities and each other.

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Position Summary:

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  • Assist with the restaurant service period, tending to the guests and exceeding their expectations">
  • Engage and inspire guests throughout the complete food and beverage experience ">
  • Maintain outlet cleanliness and ensure all checklists are completed daily with a focus on attention to detail">
  • Understand guest requirements and deliver service excellence with each customer experience">
  • Support the Food and Beverage team in general operational tasks">
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About You:

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- Hold an up-to-date RSA certificate

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- Possess relevant experience in a similar role

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- Hold working rights in Australia

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- Be enthusiastic about career growth opportunities

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- Demonstrate self-motivation, drive and energy in a fast-paced environment

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Our Benefits:

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- Exclusive staff discounts on food and beverage and hotel rooms (including all properties within the Marriott International group)

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- Enjoy flexible working hours & locations, time off to pursue your passion through sabbatical leave, and paid leave during your birthday month

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- Participate in internationally recognised training programs, unlimited strategic development and exciting career opportunities within the Marriott International group

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- Receive genuine care for associates' physical, emotional and financial wellbeing through our Employee Assistance Program

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- Opportunity to receive Employee Referral Incentives and get paid for working with your friend

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- Work for the Largest Hotel Network in the World which values equality, diversity and inclusiveness



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