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Care Coordinator for Home Care Packages
2 months ago
Right at Home Melbourne North is a leading provider of home care services and support for individuals living with disabilities. We are dedicated to enhancing the lives of our clients by providing personalized care and assistance tailored to their unique needs.
Position Overview:
We are seeking a dedicated and experienced Care Coordinator to join our team. The Care Coordinator will be responsible for coordinating and managing home care packages and National Disability Insurance Scheme (NDIS) services for our clients.
Key Responsibilities:
- Conduct comprehensive assessments of clients' needs and develop individualized care plans in collaboration with clients, their families, and other healthcare professionals.
- Coordinate the delivery of home care services, including personal care, household assistance, nursing care, therapy services, and other support services as required.
- Liaise with NDIS participants and their support networks to ensure services are delivered in accordance with their NDIS plans.
- Monitor and review clients' progress, adjusting care plans as necessary to meet changing needs and preferences.
- Provide guidance and support to clients and their families, empowering them to make informed decisions about their care and support needs.
- Maintain accurate and up-to-date documentation, including client records, care plans, progress notes, and service agreements.
- Collaborate with internal teams and external stakeholders to ensure the seamless delivery of services and the achievement of positive outcomes for clients.
Requirements:
- Bachelor's degree in social work, nursing, disability studies, or a related field (preferred).
- Previous experience in care coordination, preferably in the home care or disability sector.
- Strong understanding of the NDIS and home care packages, including eligibility criteria, funding arrangements, and service delivery requirements.
- Excellent communication and interpersonal skills, with the ability to build rapport and establish positive relationships with clients, families, and stakeholders.
- Highly organized with the ability to manage multiple tasks and prioritize workload effectively.
- Compassionate, patient, and empathetic approach to client care.
- Proficient computer skills, including experience with client management software and Microsoft Office applications.
We are committed to delivering high-quality services with compassion, respect, and professionalism. If you are passionate about helping others and are looking for a rewarding career in care coordination, we encourage you to apply for this exciting opportunity.
