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Careers: Administrative Officer

3 weeks ago

The Council of the Shire of Hornsby, Australia beBeeAdministrative Full time $64,400 - $84,400
Administrative Role

This is an administrative position within a busy outpatient environment that provides multidisciplinary therapies and specialist clinics. The role assists in maintaining an efficient workflow and supports a high demand service.

The successful candidate will be responsible for a range of administrative functions, including meeting and greeting clients, answering general enquiries, directing enquiries to the appropriate person/place, taking and relaying messages, responding to emails, updating patient information in electronic medical records, reporting service events, referral processing, registering/discharging patients in electronic medical records, scheduling and rescheduling appointments, and other tasks associated with the service.

The ideal candidate will have sound organisational skills, effective time management, ability to problem solve and perform under pressure. They will also have demonstrated professional telephone manners and excellent customer service, effective oral/written communication and interpersonal skills, and the ability to interact with people across all levels.

  • Responsibilities:
    • Meet and greet clients
    • Answer general enquiries
    • Direct enquiries to the appropriate person/place
    • Take and relay messages
    • Respond to emails
    • Update patient information in electronic medical records
    • Report service events
    • Referral processing
    • Register and discharge patients in electronic medical records
    • Schedule and reschedule appointments
  • Requirements:
    • Organisational skills
    • Effective time management
    • Problem-solving skills
    • Professional telephone manner
    • Excellent customer service
    • Effective oral and written communication
    • Interpersonal skills
  • Benefits:
    • Award salary
    • Accrued day off
    • Salary packaging options
    • Novated leasing
    • Access to employee assistance program
    • Fitness passport
    • Great education and development opportunities
    • Diverse career pathways
    • Challenging, inspiring and rewarding role

The Northern Sydney Local Health District is an equal opportunity employer and welcomes applications from people of Aboriginal and/or Torres Strait Islander background.