Claims Specialist
4 weeks ago
Claims Specialist - Injury Management
We are seeking a Claims Specialist to join our team in Perth, WA. As a Claims Specialist, you will be responsible for assessing and managing the injury needs of claimants, maintaining high customer service standards, and maintaining current knowledge of relevant insurance guidelines, legislation, and regulations.
About the Role
- Assess and manage the injury needs of claimants, including assessing for reasonable and necessary treatment and rehabilitation requirements.
- Maintain high customer service standards and effective relationships with key stakeholders.
- Maintain current knowledge of relevant insurance guidelines, legislation, and regulations.
About You
- Experience in the management of bodily injury claims within a Workers Compensation environment.
- Ability to interpret and analyse complex information, extract meaningful insights, and apply and interpret legislation.
- High attention to detail and technical proficiency with systems, software, databases, reporting, and communication tools.
- Excellent verbal and written communications skills, combined with the ability to balance understanding, empathy, and compassion with the best commercial outcome for AAL.
What's on Offer
- Be part of a team that's open-minded, supportive, and genuinely focussed on customer outcomes.
- A sense of belonging in the workplace, where you are welcomed and encouraged to bring your most authentic self to work.
- An employer that is committed to supporting your work/life balance and is always open to conversations about flexible and remote working.
- Access to over 10,000 on-demand learning resources and programs, to support you in taking control of your career development.
- Insurance products, deals, and discounts across a great range of retail, tech, and travel brands, and offers for health and well-being.
- Initiatives to support your financial wellness through selected discounted Allianz insurance products, superannuation matching, salary sacrificing, novated leasing, and our referral bonus scheme.
- The opportunity to take part in our Employee Share Purchase Program and own a piece of your employer.
About Allianz
We care about everything that makes you, you. We believe in an equitable workplace that celebrates diversity and inclusion, where people of all genders, ages, religions, sexual orientations, abilities, and work statuses are not only welcomed but valued for the perspectives and talents they bring to work.
Adjustments and Support
If you require any support and adjustments to participate equitably in our recruitment process, we encourage you to reach out to us for a confidential conversation.
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