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Human Resources Specialist

2 months ago

Perth, Western Australia Silk Hospitality Full time
About Silk Hospitality

Silk Hospitality is a proudly Australian-owned and operated hotel services company, headquartered in Perth, WA. With a strong presence in the luxury hotel industry, we provide comprehensive and high-quality housekeeping services nationally.

Job Summary

We are seeking a dedicated HR Generalist to join our Human Resource Team. This role is vital in supporting a range of HR functions, including employee relations, policy development, training, compliance, and health & safety.

Key Responsibilities
  • Deliver human resource activities and processes, ensuring seamless integration and exceptional client experience.
  • Support Leaders and employees to improve working relationships, build morale, and increase productivity and retention.
  • Build relationships and work collaboratively with internal and external stakeholders, maintaining confidentiality and discretion.
  • Coordinate and manage internal and external enquiries, respond to information requests, and maintain information flows within business areas.
  • Coordinate and manage Employment Lifecycle processes, documents, and records, ensuring compliance with relevant legislation.
  • Draft and issue letters, including Employment Contracts, Change of Conditions, Higher Duties, Confirmation of Employment, and End of Contract letters.
  • Prepare HR correspondence and communications, ensuring strong governance and compliance.
  • Assist in the development and implementation of best practice policies, procedures, and systems, maintaining knowledge of legislation and policies.
  • Strong working knowledge of the Fair Work Act, the Modern Awards system, National Employment Standards, and other related legislation.
  • Be a confidential and discrete professional, applying great care to work tasks given the sensitive data processed.
  • Assist with the resolution of employee relations issues, including investigations, disciplinary actions, and grievances.
  • Provide additional support or perform other duties, as required by the HR Manager.
  • Undertake the role of Rehabilitation & Return to Work Coordinator, liaising with injured workers, workers compensation insurers, rehabilitation providers, medical service providers, and payroll team.
  • Maintain knowledge of legislation, policies, and procedures in relation to the delivery of HR initiatives and identify improvements where appropriate.
Requirements
  • Tertiary qualification in Human Resources, Industrial Relations, Management, or Psychology.
  • Discreet and professional with a proven ability to handle confidential matters with integrity.
  • Solid understanding of employment law and relevant legislation to ensure compliance and informed decision-making.
  • Previous 5 years' experience in a HR role, with a focus on employee relations and advisory services.
  • Strong knowledge of HR policies, procedures, and employment laws.
  • Excellent communication skills, with the ability to effectively communicate complex information to diverse audiences.
  • Strong interpersonal skills, with the ability to build relationships and influence stakeholders at all levels of the organisation.
  • Proven ability to maintain confidentiality and handle sensitive information with discretion.
  • Detail-oriented with strong organisational and time management skills.
  • Demonstrated proficiency and understanding of Work Health & Safety principles, processes, and systems.
  • Experience in grievance handling.