Luxury Client Experience Specialist

2 days ago

Brisbane, Queensland, Australia beBeeAmbassador Full time $100,000 - $140,000
Senior Client Advisor

We create unforgettable experiences for discerning clients.

As a senior advisor in our esteemed store, you'll lead by example and foster a high-performing team. You'll elevate the client experience, building lasting relationships and driving exceptional performance.

Key Responsibilities
  • Elevate client expectations and build lasting relationships.
  • Develop a brand ambassador role, inspiring passion for luxury goods within the team and with clients.
  • Drive sales and profitability through strategic clienteling and operational excellence.
  • Mentor and coach junior team members, fostering a positive and supportive environment.

Are you a leader who can drive business results and develop strong client relationships?

Join our retail team and become a master storyteller, sharing the magic of luxury while mentoring others and leading by example.

The ideal candidate will have:

  • Leadership DNA: Proven experience mentoring and coaching team members, demonstrating leadership qualities.
  • Business Acumen: A deep understanding of business KPIs, with the ability to drive sales and profitability.
  • Clientelling Obsession: A passion for building relationships with VIP clients, hosting exclusive appointments, and representing the brand at the highest level.
  • Operational Expertise: Strong knowledge of retail operations and procedures.
  • Exceptional Communication: Impeccable communication and interpersonal skills, with the ability to manage escalations professionally.
  • Proactive & Agile: A proactive mindset, with the ability to quickly learn and adapt to new challenges.
Benefits and Advancement Opportunities

Unlock unparalleled career growth in the world of luxury. As a senior client advisor, you'll enjoy a generous commission structure, exclusive product discounts, and exceptional training to hone your leadership skills.

For driven retail leaders seeking a new challenge, we offer a fast-track pathway to store management and global mobility, leveraging your expertise in a brand that invests in your success.

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