
Senior Technical Support Specialist
6 days ago
We are looking for a highly skilled technical professional to join our operations team on a permanent basis.
Job Summary:The Senior Contact Centre Specialist will provide technical support for Cloud Contact Centre technologies and ensure seamless customer experience.
Key Responsibilities:- Technical support for Cloud Contact Centre solutions
- Minimum of 5 years contact centre experience, with certifications in Avaya, Verint or NICE CXOne preferred
- ITIL processes including Change Management, Incident Management and Problem Management
- Hands-on troubleshooting experience on any Contact Centre solutions/applications
- UC & CC design, implementation, and operation
- Demonstrated ability to clearly understand detailed design documents
- Proficiency in working independently, with strong organizational skills and the ability to excel in high-pressure environments
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Senior Technical Support Specialist
2 weeks ago
Sydney, New South Wales, Australia beBeeCustomer Full time $125,000 - $175,000Job OpportunityWe are seeking a skilled Senior Technical Support Specialist to join our organization. As a Senior Technical Support Specialist, you will be responsible for resolving complex technical challenges for customers and improving the customer experience.
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Senior Technical Support Specialist
4 days ago
Sydney, New South Wales, Australia beBeeTechnical Full time $110,000 - $145,000Job DescriptionThe role of a Senior Technical Support Specialist involves providing high-level technical support to users of various applications. This includes resolving complex issues, driving improvements in stability, efficiency, and effectiveness, and maintaining application systems that have completed the development stage.Key responsibilities include...
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Senior Technical Support Specialist
3 days ago
Sydney, New South Wales, Australia beBeeSenior Full time $90,000 - $120,000Job Title: Senior Technical Support SpecialistWe are seeking an experienced technical support professional to provide senior-level assistance to our customers. This role involves resolving complex technical issues, answering customer queries, and maintaining customer relationships.The ideal candidate will have a strong background in desktop support,...
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Senior Technical Support Specialist
9 hours ago
Sydney, New South Wales, Australia beBeeTechnical Full time $70,000 - $120,000Job Title: Senior Technical Support SpecialistThis senior technical support specialist role is designed to own, troubleshoot and resolve complex customer technical issues with opportunities for career growth and professional development.The ideal candidate will have a strong understanding of Windows System Administration, Configuration, including registry...
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Senior Technical Support Specialist
4 days ago
Sydney, New South Wales, Australia beBeeTechnical Full time $39,200 - $43,400Job Summary:We are seeking a highly skilled and customer-focused technical support specialist to fill this key position. In this role, you will be responsible for the administration, management, and continuous development of language services IT projects.The ideal candidate will have strong analytical skills, excellent stakeholder engagement abilities, and a...
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Senior Technical Specialist
5 days ago
Sydney, New South Wales, Australia beBeeTechnical Full time $100,000 - $120,000Job Title: Senior Technical SpecialistA seasoned technical professional is required to provide in-depth support, enhance client infrastructure and contribute to project success.Key Responsibilities:Provide escalation support to clients on complex technical issues.Collaborate with cross-functional teams to strengthen client environments and improve overall...
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Technical Support Specialist
1 week ago
Sydney, New South Wales, Australia beBeeField Full time $120,000 - $130,000Technical Support SpecialistWe are seeking an experienced technical support specialist to provide on-site maintenance services and technical support to clients. As a technical support specialist, you will be responsible for ensuring that our clients' technical needs are met promptly and efficiently.Responsibilities:Provide technical support and maintenance...
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Senior Technical Support Specialist
5 days ago
Sydney, New South Wales, Australia beBeeTechnical Full time $89,200For over three decades, a pioneering organization has been leading the way in Employee Assistance Programs (EAP).A technical support specialist is sought to provide assistance and resolve day-to-day issues. Key responsibilities include:Utilizing diagnostic techniques and pertinent questions to troubleshoot remotelyResolving customer incidents and requests in...
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Senior Technical Specialist
2 weeks ago
Sydney, New South Wales, Australia beBeeEnvironmental Full time £39,407 - £43,835Job Title: Senior Technical SpecialistA career opportunity exists for a skilled Senior Technical Specialist in the Faculty of Engineering, Computing & the Environment. As a key contributor to our team, you will provide technical support for Environmental Science and Engineering activities within the Department of Geography, Geology, and the Environment.Key...
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Technical Support Specialist
1 week ago
Sydney, New South Wales, Australia beBeeSupport Full time $60,000 - $80,000Technical Support SpecialistWe are seeking a skilled Technical Support Specialist to provide first-level support for our clients. This is an exciting opportunity for someone looking to gain experience in a dynamic and growing organization.Key Responsibilities:Deliver exceptional customer service via phone, email, or ticketing system.Resolve technical issues...