Student Operations Advisor

3 weeks ago

Wollongong, New South Wales, Australia University of Wollongong Full time

Are you an experienced professional in student administration looking to take your career to the next level? The University of Wollongong is seeking two individuals who thrive on working in a supportive and encouraging environment to join their esteemed team in Student Operations.

Our ideal candidates will possess initiative, excellent data management and reporting skills with the ability to analyse and problem solve. They will have a strong understanding of student administration processes and be able to work effectively in a team environment.

As a Student Operations Advisor, you will play a pivotal role in assisting with student progression and conferral activities, assessing conferral eligibility, operational reporting, data management, interpreting policies and procedures and managing student enrolment to enhance the overall student experience.

You will have excellent communication skills and sensitivity to cultural awareness to develop and maintain effective stakeholder relationships and foster a supportive work environment. Your dedication to excellent service, improving processes and the ability to multi-task while producing quality work will be essential in making a positive impact on our student experiences.

This role requires a candidate with the ability to drive process improvements, influence others and experience in managing multiple and competing priorities while continuing to deliver high quality work.

The Student Operations Advisor will enjoy working in collaboration with team members and as a liaison between faculties and students to support student operations across the division and manage complex student matters.

You will be detail oriented as you maintain core data in a range of systems, administer enrolment management tasks and contribute to enrolment delivery activities. You will provide advice and recommendations to key stakeholders, ensuring alignment with UOW rules and policies.

This is an exciting opportunity to make a meaningful impact and be part of an inclusive, passionate team and the broader UOW community.

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