Senior Relationship Builder

1 week ago

Geelong, Victoria, Australia beBeeCustomerSuccess Full time $90,000 - $120,000

Drive Customer Growth by Managing Relationships and Operations

About This Role
  • This hands-on position involves collaboration with multiple teams to drive customer success initiatives.
  • You will lead a small team and be the key contact for council and utility customers, managing client queries, support, and escalations.
Key Responsibilities
  1. Manage job submissions, conduct post-run reviews, and proactive customer calls.
  2. Plan and schedule jobs, coordinating with data, development, and production teams.
  3. Monitor stock orders and levels for customers, prepare and issue customer invoices, and maintain accurate job records.
  4. Generate operational reports and recommend process improvements.
  5. Lead and mentor a small team, ensuring KPIs and service levels are met.
Qualifications & Skills
  • Strong administrative and organizational skills, with high attention to detail.
  • Experience with job scheduling, invoicing, and reporting, as well as proven ability to manage customer relationships and handle escalations professionally.
  • Team leadership experience (small team or supervisory role) and ability to work cross-functionally with data, development, and production teams.
  • Strong problem-solving skills with a customer-first mindset and proficiency in Microsoft Office, CRM systems, and ERP or job management tools.

As a Customer Success Manager, you will play a vital role in driving business growth by delivering exceptional customer experiences and developing strategic partnerships. If you have a passion for building strong relationships and driving results, we encourage you to apply.

  • Strategic Relationship Builder

    2 weeks ago

    Geelong, Victoria, Australia beBeePartnership Full time $113,022 - $136,747

    Job Title:Regional Partnership Coordinator">Job Description:The Regional Partnership Coordinator plays a vital role in facilitating the Barwon Partnership's objectives, striving for better regional outcomes.Working collaboratively with government agencies and local organizations, the successful candidate will serve as a key liaison, bridging gaps and...

  • Strategic Partnership Builder

    2 weeks ago

    Geelong, Victoria, Australia beBeeRelationship Full time $100,000 - $140,000

    Strategic Partnership BuilderAs a Strategic Partnership Builder, you will be responsible for developing and managing a portfolio of business relationships with key stakeholders. Your primary focus will be on cultivating new partnerships and nurturing existing ones to drive growth and revenue.Key Responsibilities:Develop and implement strategic partnership...

  • Agricultural Business Relationship Builder

    2 weeks ago

    Geelong, Victoria, Australia beBeeRelationship Full time $150,000 - $170,000

    Agribusiness Manager 2This role is a critical part of our business, requiring expertise in agribusiness and business banking to identify, develop, and maintain relationships with key customers and referral partners.The successful candidate will have experience and knowledge of agribusiness/business banking and/or credit assessment, as well as drive and...

  • Geelong Business Relationship Builder

    2 weeks ago

    Geelong, Victoria, Australia beBeeBusiness Full time $100,000 - $150,000

    Relationship Building ExpertWe are seeking a skilled professional to manage key client relationships and grow our business in the Geelong region.Key Responsibilities:Manage a portfolio of high-value clients and retain their business through excellent service delivery.Pursue new business opportunities using established networks and partnerships.Gather a deep...

  • Effective Client Relationship Builder

    1 week ago

    Geelong, Victoria, Australia beBeeCustomer Full time $90,000 - $130,000

    Account Manager RoleGallagher is a leading global insurance broking and risk management company with a strong presence in Australia.We are seeking an experienced Account Manager to join our team. The ideal candidate will have a proven track record in managing client relationships, identifying cross-selling opportunities, and delivering exceptional customer...

  • Senior Relationship Developer

    2 weeks ago

    Geelong, Victoria, Australia beBeeCommunity Full time $90,000 - $110,000

    Job Role: Community Engagement AdvisorAbout the JobLead engagement to drive meaningful outcomesJoin a values-centric organisation that genuinely supports flexible working optionsThis role is ideal for a communications professional with solid engagement skills, well-rounded interpersonal skills, and a passion for building lasting relationships.In this...

  • Relationship Manager

    2 weeks ago

    Geelong, Victoria, Australia Westpac Full time

    Relationship Manager or Senior Relationship Manager role available depending on experience- Geelong based diversified portfolio- Join a strong performing commercial team**How will I help?**The purpose of the Business Division at Westpac is to support one of Australia's most important assets - its businesses. We're here to make Australian businesses stronger....

  • Assistant Relationship Manager

    2 weeks ago

    Geelong, Victoria, Australia Westpac Group Full time

    Exciting opportunity to assist in a diversified commercial portfolio- Perfect opportunity for accounting and finance professionals- Geelong based, with working flexibility**How will I help?**Rock-solid relationships are at the heart of every commercial banking decision we make. In this strategic role you'll work closely with Senior Relationship Managers...

  • Program Management Professional

    1 week ago

    Geelong, Victoria, Australia beBeeEngagement Full time $147,000 - $150,000

    Lead Engagement Program ManagerWe are seeking a highly motivated and experienced Leader to drive our high-performing team in designing, delivering and evolving programs that connect meaningfully with Victorian road users.The successful candidate will have proven experience in leading and developing teams, acting as a coach and mentor while fostering an...

  • Strategic Corporate Liaison

    2 weeks ago

    Geelong, Victoria, Australia beBeeRelationship Full time $90,000 - $120,000

    Relationship Executive OpportunityWe are seeking a skilled Corporate Relationship Builder to join our team in Geelong. As a key member of our Business Banking team, you will be responsible for developing and maintaining strong relationships with our corporate clients.Key Responsibilities:Build trust and rapport with clients through exceptional client...