Financial Recovery Specialist

3 days ago


Bedford Park, South Australia Westpac Group Full time

At Westpac Group, we're dedicated to creating better futures for our customers and communities.

We're seeking a Financial Recovery Specialist to join our team in Bedford Park, SA. This is a permanent full-time position with hybrid working available after six months.

The successful candidate will play a crucial role in helping customers achieve fair, timely, and relevant outcomes to regain their financial health. You'll work on a rotating roster with shifts between 7:45am - 7:30pm Monday to Friday, with the occasional Saturday shift.

This role requires prior experience in a collections/customer service environment. You'll need great communication skills, both verbal and written, as well as strong interpersonal and negotiation skills.

We offer a competitive salary of approximately $65,000 per year, depending on experience, plus a range of employee benefits to help you manage your priorities. These include flexible working arrangements, upskilling opportunities, and access to a wide range of employee benefits.

We're an equal opportunity employer and value diversity and flexibility in the workplace. We invite candidates of all ages, genders, sexual orientation, cultural backgrounds, people with disability, neurodiverse individuals, veterans and reservists, and Indigenous Australians to apply.



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